Purpose
1.2. Minimize stockouts, overselling, and manual reconciliation by synchronizing inventory data instantly in all management systems.
1.3. Enable timely reorder actions, provide accurate stock data to staff and customers, and optimize supply chain decisions.
1.4. Support multi-location and multi-channel operations with unified inventory updates.
Trigger Conditions
2.2. Online order is finalized on e-commerce platform.
2.3. Sale confirmation event is recorded in order management system.
2.4. Webhook or API event: “order.created”, “order.paid”, or “checkout.complete”.
Platform Variants
3.1. Shopify
• API: Orders API – Trigger on order creation; update InventoryLevel API for stock decrement.
• Sample: Configure Webhook on “orders/create” to invoke inventory update endpoint.
3.2. WooCommerce
• Feature: Webhook on “Order Completed”; action – POST to inventory service.
• Sample config: REST API PUT call to “/wp-json/wc/v3/products/{id}” to adjust stock_quantity.
3.3. Square
• API: Inventory API – Sync inventory on Payment Event; trigger updateInventory API.
• Example: Configure Webhook for Payment Updated event.
3.4. Lightspeed Retail
• API: Items API – Patch inventory field; trigger on completedSale event.
• Setup: Endpoint “/API/Account/{accountID}/Item/{itemID}.json”.
3.5. Vend (now Lightspeed XSeries)
• Feature: Register “sale.update” Webhook; call Inventory Update API.
• Sample: HTTP POST to “/api/2.0/products/{productID}”.
3.6. Magento
• API: Sales Order API – Listen for placed order events; update via CatalogInventoryStockItem API.
• Example: Endpoint “/V1/stockItems/{sku}”.
3.7. PrestaShop
• API: Webservice call on “orders” resource; patch “stock_availables”.
• Ex: PUT “/api/stock_availables/{id}”.
3.8. SAP Business One
• API: DI API – Trigger after AR Invoice; update OITW table for warehouse inventory.
• Sample: Use “Inventory Posting” function.
3.9. Oracle NetSuite
• Feature: SuiteScript afterSubmit event on sales order; call inventory adjustment record.
• Setup: SuiteScript 2.0 “Record.load({})” and “Record.setValue({})”.
3.10. Microsoft Dynamics 365
• API: Data entities; trigger on “SalesOrderConfirmed” event; update “Available Inventory”.
• Example: OData PATCH to “/api/data/v9.0/products({productid})”.
3.11. QuickBooks Commerce
• API: Webhook on “order.created” event; decrement stock via Item Quantity Update endpoint.
• Config: POST to “/api/stock-adjustments”.
3.12. TradeGecko (now QuickBooks Commerce)
• API: Same as above.
• Feature: Webhook “order.fully_allocated”.
3.13. Zoho Inventory
• API: SalesOrder API – after “Confirmed” status, invoke “Adjust Stock” API.
• Example: POST to “/api/v1/adjustments”.
3.14. Cin7
• Feature: API trigger on sales order dispatch; update “StockOnHand” field.
• Example: PATCH “/api/v1/product/{id}/stock”.
3.15. Odoo
• API: XML-RPC/REST on “sale.order” confirmation; update “stock.quant” model.
• Sample: PUT to “/api/stock.quant”.
3.16. Salesforce Commerce Cloud
• Feature: OCAPI event on order confirmation; update inventory via Global Inventory API.
• Setup: PATCH “/inventory_records/{record_id}”.
3.17. Amazon Seller Central
• API: Selling Partner API – “POST /orders/v0/orders”, update “POST /listings/2021-08-01/items/{sellerId}/{sku}/attributes”.
• Webhook: Order fulfillment event triggers inventory update.
3.18. BigCommerce
• API: Webhook on order created; call “Update Inventory” endpoint.
• Endpoint: PUT “/stores/{store_hash}/v3/catalog/products/{id}”.
3.19. Shopify POS
• API: POS order trigger; update InventoryLevel API for appropriate location.
• Config: Webhook on “pos_orders/create”.
3.20. Clover
• API: Trigger on payment.completed event; use Inventory API PATCH to decrement.
• Setup: “/v3/merchants/{mId}/items/{itemId}/stock”.
Benefits
4.2. Reduced human error and no need for manual reconciliation.
4.3. Prevents overselling and improves customer satisfaction.
4.4. Enables data-driven reorder and procurement actions.
4.5. Streamlines operations and boosts operational efficiency.