Supplier rating and feedback based on delivery and quality

Purpose

1.1. Automates objective measurement of supplier performance based on delivery times and product quality for grilling ingredients and beverages.
1.2. Automates feedback collection post-delivery to identify improvement points for Spanish Grill supply chain.
1.3. Automating rating and feedback scoring to enable data-driven reorder and negotiation processes.
1.4. Enables automated alerts for underperforming suppliers, boosting inventory reliability and reducing manual evaluation time.
1.5. Automates supplier scorecard storage for compliance, procurement audits, and strategic sourcing decisions.

Trigger Conditions

2.1. Automated trigger when new delivery data is logged in the inventory management or POS system.
2.2. Automatic trigger upon the submission of quality inspection forms by staff.
2.3. Automates when supplier invoice is processed with delivery timestamp.
2.4. Automates when customer complaint linked to a supplier batch is logged.
2.5. Automating periodic or scheduled triggers (e.g., weekly rating reviews).

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automates SMS request for quick delivery and quality feedback from staff; configure “SendMessage API”.

3.2. SendGrid
• Feature/Setting: Automates feedback survey emails to staff/managers; configure "Mail Send API".

3.3. Google Sheets
• Feature/Setting: Automates feedback and scoring entry; use “Sheets API” with “Append Values”.

3.4. Airtable
• Feature/Setting: Automator logs ratings and feedback from forms; configure “Create Record API”.

3.5. Slack
• Feature/Setting: Automated notifications for supplier reviews; configure “chat.postMessage API”.

3.6. Microsoft Teams
• Feature/Setting: Automates delivery/quality alerts to inventory managers; configure “Send message in channel” connector.

3.7. Salesforce
• Feature/Setting: Automates supplier rating records; configure “Create/Update Record” for Supplier object.

3.8. HubSpot
• Feature/Setting: Automates feedback tasks for procurement; use “Engagements API” for task creation.

3.9. Docusign
• Feature/Setting: Automates supplier scorecard completion/sign-off; use “Envelope API” to request review.

3.10. SAP Ariba
• Feature/Setting: Automates supplier performance KPIs; configure “Supplier Performance Management API”.

3.11. Oracle Procurement Cloud
• Feature/Setting: Automates rating calculations; use “Supplier Qualification API” for updates.

3.12. monday.com
• Feature/Setting: Automates visual dashboards of scores; configure “Create Item” automation.

3.13. Trello
• Feature/Setting: Automates checklist cards for feedback steps; use “Create Card API”.

3.14. Zoho Creator
• Feature/Setting: Automates form-driven feedback; configure “Add Record API”.

3.15. Jira
• Feature/Setting: Automates supplier issue tracking tickets; use “Create Issue API”.

3.16. Notion
• Feature/Setting: Automates the rating database updates; configure “Create page” API.

3.17. Odoo
• Feature/Setting: Automates supplier scoring model workflows; use built-in “Automations”.

3.18. Microsoft Power Automate
• Feature/Setting: Automates multi-platform feedback flow; use “Trigger flow on data update”.

3.19. SurveyMonkey
• Feature/Setting: Automates survey dispatch after delivery; use “Send Survey API”.

3.20. Dropbox
• Feature/Setting: Automates record-keeping of signed supplier evaluations; use “Upload File API”.

3.21. Zapier
• Feature/Setting: Automates connections between feedback, rating, and supplier databases; use “Zap” workflow with triggers/actions.

3.22. Freshservice
• Feature/Setting: Automates supplier ticket creation if rating < threshold; use “Create Ticket API”.

Benefits

4.1. Automates unbiased, consistent supplier evaluation—removing manual errors.
4.2. Automatedly enhances procurement and reorder decisions with real-time supplier performance data.
4.3. Automated feedback increases supplier accountability and responsiveness.
4.4. Automator minimizes operational risks through proactive supplier management.
4.5. Automatable processes free staff for higher-value inventory and engagement tasks.