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Vendor performance tracking and alerts

Purpose

1. Automate the continuous monitoring, measurement, and alerting of jewelry equipment supplier performance across delivery, quality, and communication points.

2. Streamline the automation of vendor assessment based on shipment timeliness, defect rates, quote accuracy, and responsiveness.

3. Generate automated KPIs, automate escalations, automate scheduled vendor report creation, and automate alert delivery for breaches or outstanding issues.

4. Integrate and automate data aggregation from ERPs, emails, spreadsheets, and inventories for holistic automated performance automation.


Trigger Conditions

1. Automatedly detect late deliveries, shipment errors, or non-conformance in inventory systems.

2. Automated changes in vendor contact status, contract renewals, or periodic review deadlines.

3. Unexpected cost deviations, automate flagging poor fulfillment, or automatedly missed SLAs in procurement data feeds.

4. Automated reception of negative inspection feedback or quality audit failures.


Platform Variants

1. Microsoft Power Automate

  • Trigger: “When a record is modified” (Dynamics 365 Supply Chain).
  • Action: Automatedly send Teams, email, or create planner tasks for overdue vendors.

2. Zapier

  • Trigger: New Google Sheets entry for vendor KPIs.
  • Action: Automated multi-channel alert to Slack or SMS.

3. Integromat (Make)

  • Module: Watch changes in vendor performance files in Dropbox/Drive; automate alert email via Gmail/Outlook.

4. Salesforce

  • Flow: Trigger when Vendor object field ‘Rating’ falls below threshold; automate case creation with escalation rules.

5. ServiceNow

  • Flow Designer: Watch vendor incident records for SLA breaches; automate notifications and incident assignment.

6. Oracle Fusion Cloud Procurement

  • Integration: Monitor supplier performance dashboard; automate workflows via REST API for emailing supplier performance reports.

7. SAP Business Technology Platform

  • Workflow: Event-based automation for supplier non-compliance records; auto-generate automated tasks and alerts.

8. HubSpot

  • Workflow: Automated workflow on contact/company stage changes, trigger email/SMS alert to procurement.

9. Twilio

  • API: Automate SMS notifications upon negative quality event via programmable messaging.

10. SendGrid

  • API: Automatedly email alerts or full vendor report to procurement manager.

11. Monday.com

  • Automation: “When column changes” on vendor board, automatedly notify via email/in-app mention.

12. Smartsheet

  • Automation: Watch for deviations in vendor delivery or scoring; automate alerts to designated managers.

13. Slack

  • Incoming Webhook: Automated posting of vendor breach events to #supply-alert channel.

14. Google Sheets

  • AppScript: Automate triggers when KPIs fall below target, automatedly send email warning.

15. Trello

  • Butler Automation: Automatically move vendor cards to “Escalation” board on missed delivery date.

16. Asana

  • Rule: Automated workflow to assign follow-up tasks on low vendor score.

17. Airtable

  • Automation: Automated email and Slack alert upon performance metric flag in vendor base.

18. Jira

  • Automation Rule: Create automated tickets for vendor performance issues detected in custom field updates.

19. Freshservice

  • Workflow Automator: Trigger service request when vendor SLA is not met.

20. Notion

  • Integration: Update page & send automated notification as supplier evaluation changes.

21. NetSuite

  • SuiteFlow: Automated notification when vendor scorecard updates to “Unsatisfactory”.

Benefits

1. Automatedly reduces manual follow-ups and errors in vendor performance tracking.

2. Automates detection and real-time alerts for fast, data-driven decision making.

3. Automates consistent vendor reviews and performance reporting, ensuring compliance.

4. Automation minimizes risk and enhances supplier relationships by automated escalation and transparency.

5. Centralized automated data and automated workflows accelerate corrective actions across teams.

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