Purpose
1.2. Automatedly monitor supply chain KPIs, compare expected vs. actual delivery timelines, and trigger instant multi-channel alerts.
1.3. Automating escalation and follow-up tasks when supplier SLAs breach thresholds, reducing manual oversight and improving supply chain transparency.
1.4. Enable automated decisions on reordering or contacting alternative suppliers when delays cross set parameters.
Trigger Conditions
2.2. Trigger based on supplier's API/webhook for status updates signaling shipment delays.
2.3. Triggers by automated monitoring of scan-in events at warehouse; absence past due date initiates alert.
2.4. Scheduled automator checks comparing expected delivery times with actual status in procurement software.
Platform Variants
• Feature/Setting: Use Programmable SMS API; configure automated alert messages to stakeholders when delay event detected.
3.2. SendGrid
• Feature/Setting: Mail Send API; automates sending delay notification emails to distribution list.
3.3. Slack
• Feature/Setting: Incoming Webhooks/API; sends automated delay notifications into supply chain monitoring channels.
3.4. Microsoft Teams
• Feature/Setting: Teams Connector/API; automates posting alerts into Teams group relevant for procurement/supply chain.
3.5. Zendesk
• Feature/Setting: Ticket Creation API; creates automated tickets in helpdesk for each supplier delay event.
3.6. ServiceNow
• Feature/Setting: Incident API; automate incident creation and escalations for delivery delays.
3.7. Salesforce
• Feature/Setting: Process Builder/Flow; automates sending delay notifications to account/contact records and tasks assignment.
3.8. Jira
• Feature/Setting: REST API; automates creation of supply issue ticket for delayed deliveries.
3.9. SAP
• Feature/Setting: Business Workflow API/BAPI, automates workflow launch for delayed purchase order deliveries.
3.10. NetSuite
• Feature/Setting: SuiteScript/SuiteTalk; automate workflow on delayed purchase receipt, sending alerts.
3.11. Shopify
• Feature/Setting: Order API/Webhook, automates notification if supplier items for rainwater tanks delayed beyond threshold.
3.12. Google Chat
• Feature/Setting: Incoming webhook/API; automatedly delivers supplier delay notifications to group chat.
3.13. Microsoft Outlook
• Feature/Setting: Graph API; automates sending calendar alerts and flagged emails for delivery delays.
3.14. Monday.com
• Feature/Setting: Automations, delay triggers can auto-create pulse updates and assign users to follow-up.
3.15. Asana
• Feature/Setting: API/Webhook, automate task/comment creation for supply chain response to delays.
3.16. Trello
• Feature/Setting: Power-Up/API, automates card creation/notifications in response to delay.
3.17. HubSpot
• Feature/Setting: Workflow Automation; automates follow-up emails/tasks for sales team if delivery delays impact inventory.
3.18. Zoho Inventory
• Feature/Setting: Webhook/Automation, automates alerts for delayed shipments via email/SMS.
3.19. Oracle SCM Cloud
• Feature/Setting: REST API for supply delay events, automates outbound alerts to responsible teams.
3.20. QuickBooks
• Feature/Setting: Webhooks/API, automate notifications for delayed supplier purchase orders affecting rainwater tanks.
Benefits
4.2. Manual intervention reduced by automating follow-up and escalation processes.
4.3. Automating notifications decreases lost sales risk from unanticipated stockouts.
4.4. Supply chain reliability and transparency improved by autopilot monitoring of SLAs.
4.5. Automate supplier accountability, quickly trigger alternatives, and enhance customer satisfaction automatedly.