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Asset assignment and de-provisioning workflows

Purpose

 1.1. Automate asset assignment to streamline issuance of IT equipment or software upon onboarding.
 1.2. Automate the de-provisioning process for asset retrieval/retirement during offboarding or internal transfers.
 1.3. Ensure compliance and reduce manual errors by automating change logs, approvals, and documentation.
 1.4. Automate status tracking and asset lifecycle management for accurate inventory records and reporting.
 1.5. Provide real-time updates and automated notifications to stakeholders during the asset workflow.

Trigger Conditions

 2.1. New hire onboarding requests initiated in HR IS or ticketing systems.
 2.2. Offboarding or termination events flagged in employee management software.
 2.3. Departmental transfer or asset request forms submitted.
 2.4. Scheduled asset audit or inventory reconciliation cycles.
 2.5. Automated compliance checks or exception reports indicating asset assignment/de-provisioning need.

Platform Variants

 3.1. ServiceNow
  • API: Table API - automates creation/updates of Asset records and Assignment workflows.
 3.2. Freshservice
  • Feature: Workflow Automator, Asset Module - automates asset allocation and return tasks.
 3.3. ManageEngine ServiceDesk Plus
  • API: AssetLifecycle - automates asset assignment and check-in/check-out functions.
 3.4. Jira Service Management
  • Function: Automation Rules - automate creation of issues for device provisioning/de-provisioning.
 3.5. Zendesk
  • Feature: Triggers & Webhooks - automates ticket routing for asset management actions.
 3.6. Microsoft Intune
  • API: DeviceManagement - automates enrollment/removal of devices on assignment events.
 3.7. Lansweeper
  • Feature: Action Scripts/API - automates inventory updates on asset status changes.
 3.8. Okta
  • API: Lifecycle Hooks - automatedly manages app or asset assignment on user events.
 3.9. Google Workspace (Admin SDK)
  • API: Directory API - automates device/user provisioning and deallocation.
 3.10. Active Directory (Azure AD)
  • PowerShell/Graph API - automates group/device/user assignments and removals.
 3.11. Jamf Pro
  • API: ComputerAssignments - automates Apple device assignment and retirement.
 3.12. Snipe-IT
  • API: Checkin/Checkout - automates asset assignment and return via API calls.
 3.13. Salesforce
  • Flow/Process Builder - automates custom asset processes for IT equipment.
 3.14. PagerDuty
  • API: Automation Actions - triggers asset reassignment on on-call/offboarding.
 3.15. Slack
  • Feature: Workflow Builder/API - automated notifications for asset status.
 3.16. Trello
  • Power-Ups/Butler - automates card creation for asset provisioning.
 3.17. Monday.com
  • Automations/Integrations - automated task assignment for asset management.
 3.18. Google Sheets
  • App Script/API - automatedly logs asset movements and integrations with workflow tools.
 3.19. Asana
  • Rules/Integrations - automates asset-related task generation and notifications.
 3.20. SolarWinds Service Desk
  • Automations/API - automates asset assignment ticketing and tracking functions.

Benefits

 4.1. Automates repetitive tasks, saving time and resources.
 4.2. Reduces human errors with consistent workflow automation.
 4.3. Automatedly ensures compliance and up-to-date inventory.
 4.4. Automates communication, increasing transparency and stakeholder engagement.
 4.5. Frees IT staff to focus on non-automatable, strategic tasks through reliable asset management automation.

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