IT & Data ManagementPurpose
1 Automate the end-to-end process of requesting, reviewing, and approving user access permissions to IT systems and data sources in a government college.
2 Enables automated capture of access requirements, tracks approval status, notifies stakeholders, enforces security controls and logs audit trails for compliance.
3 Automates escalation workflows for pending approvals, integrates with identity management solutions, and manages provisioning/deprovisioning in real time.
4 Automatedly centralizes permission changes, supports role-based access control, and ensures granular management across IT assets.
Trigger Conditions
1 New user onboarding request submitted for IT systems.
2 Permission change request submitted by faculty, staff, or department.
3 Scheduled review for access recertification or audit.
4 Automated detection of role change, termination, or policy-based trigger in identity provider.
Platform Variants
1 Microsoft Power Automate
- Function: Automate approval flow for permission request form; Sample config: Use "Start an approval" action tied to Microsoft Forms responses.
2 ServiceNow
- Feature: Catalog Request Workflow; Configure “Access Management” catalog with automated approval rules and API endpoints.
3 Okta
- API: Automate group assignment/deassignment; Configure via “Assign User to Group” REST API.
4 Google Workspace
- Automation: Auto-provision access via "Admin SDK Directory API" - Use `groups.insert` for group-based permissions.
5 Slack
- Feature: Slash command to trigger automated access request bot; Configure workflow using Workflow Builder and Webhook.
6 Zendesk
- API: Automate ticket generation for permissions; Use "Tickets API" with custom fields for access needs.
7 SAP SuccessFactors
- Feature: Automates permission requests with “Manage Workflow Requests” module and corresponding API.
8 Jira Service Management
- API: Automate issue creation for access requests; Configure “Create Issue” automation tied to service desk request form.
9 AWS IAM
- API: Automate user policy assignment; Use “PutUserPolicy” action programmatically by automation trigger.
10 Azure Active Directory
- Automation: Automate group membership via “Add member” Graph API action with approval workflow.
11 Workday
- API: Automates IT access requests during Employee Onboarding; Configure via "Put_Worker_Account" API.
12 Freshservice
- Feature: Automate access ticket routing and approval via Workflow Automator rules and API.
13 Asana
- API: Create task for access requests and assign approvers; use “Tasks” API with custom fields.
14 Airtable
- Automation: Automate data entry on access requests; Configure via "Automations" to trigger emails or webhook.
15 BambooHR
- API: Automates access triggers on employee status change; Use “Employee Change Webhook.”
16 Monday.com
- Automation: Automate permission workflow via “Automations Center” for approval and notification.
17 Trello
- Power-Up: Automate card creation for requests; Use Butler automation to move cards per status.
18 DocuSign
- API: Automates signature collection for access approvals; Use “EnvelopeCreation” endpoint for digital approval.
19 Salesforce
- Flow: Automate permission set assignment; Use “Salesforce Flow” and “Assign Permission Set” action.
20 Box
- API: Automate folder/file permission grants; Use “Collaborations API” to add users programmatically.
21 GitHub
- API: Automate team permission changes for repositories; Use “Add team membership” or “Set repo permissions” endpoints.
22 Zoom
- API: Automate add/remove users from groups; Use “Group Management” API for permission changes.
Benefits
1 Automates repetitive access requests, reducing manual workload and errors.
2 Ensures policy-driven, auditable, and timely access controls for security compliance.
3 Automator supports rapid onboarding/offboarding, minimizing delays and access risks.
4 Automated notifications and escalations eliminate bottlenecks and improve transparency.
5 Centralizes and automates audit trails to satisfy regulatory requirements for public colleges.