Automatic collection of adoption inquiries from website and social media

Purpose

1.1. Automate the centralized collection of adoption inquiries from a non-profit’s website and multiple social media channels, reducing manual data entry and errors.
1.2. Automating this workflow enables real-time lead capture, streamlined onboarding for prospective adopters, and seamless input into lead management or CRM systems.
1.3. Automatedly aggregate and structure inquiry data for rapid application processing and improves communication with potential adopters.

Trigger Conditions

2.1. Automated form submissions from website adoption inquiry forms.
2.2. Automated receipt of direct messages or comments containing keywords (“adopt”, “interested”, “adoption inquiry”) via social media APIs.
2.3. Automation triggers on receiving new emails to designated adoption inquiry inboxes.
2.4. Automated webhook activation by chatbot interactions on website or social apps.

Platform Variants

3.1. Facebook Graph API
• Feature/Setting: Automate collection of messages and posts with “adopt” keywords; subscribe to Page webhook events for real-time leads.
3.2. Instagram Graph API
• Feature/Setting: Automator fetches DMs and comments matching adoption interest; configure Webhooks for stories or post interactions.
3.3. Twitter/X API
• Feature/Setting: Automates search and fetch of DMs, @mentions, and hashtags using filtered stream endpoints.
3.4. LinkedIn API
• Feature/Setting: Automatedly monitors page messages and comments; integrate with Lead Gen Forms for instant API-based entry.
3.5. WhatsApp Business API
• Feature/Setting: Automator fetches incoming messages with intent-analysis; webhook for lead notification.
3.6. Telegram Bot API
• Feature/Setting: Automate listening for adoption keywords in incoming messages to a Telegram bot.
3.7. Slack API
• Feature/Setting: Automatedly respond to direct messages and channel posts with adoption requests; subscribe to relevant event triggers.
3.8. Google Forms API
• Feature/Setting: Automator retrieves new form responses via push notifications for adoption interest.
3.9. Typeform Webhooks
• Feature/Setting: Automation of new submission events routed to downstream CRM or mailer.
3.10. HubSpot Forms API
• Feature/Setting: Leads generated through embedded forms are automatedly pushed to CRM.
3.11. WordPress REST API
• Feature/Setting: Automate fetching of contact form plugin submissions to centralize leads.
3.12. Mailchimp API
• Feature/Setting: New signups or campaign responses are automatedly monitored with tags for inquiry.
3.13. Gmail API
• Feature/Setting: Automator parses new messages to the adoption inbox for inquiry extraction.
3.14. Outlook Graph API
• Feature/Setting: Automate collection of relevant email threads to identify new intake.
3.15. Twilio SMS API
• Feature/Setting: Automator handles inbound SMS with “adopt” triggers and logs sender details.
3.16. Zendesk API
• Feature/Setting: Automatedly creates tickets from website or social inquiry sources.
3.17. Intercom API
• Feature/Setting: Automator pulls new chat conversations tagged as “adoption” interest.
3.18. LiveChat REST API
• Feature/Setting: Automation fetches transcript and triggers workflow for further processing.
3.19. Salesforce Web-to-Lead
• Feature/Setting: Automated lead form integration captures inquiry data directly to CRM.
3.20. Zapier Webhooks
• Feature/Setting: Automate catch and route various web and app-based submissions for unified processing.

Benefits

4.1. Automating inquiries eliminates manual copy-paste, accelerating response time and increasing efficiency.
4.2. Automation ensures no lead is missed regardless of inquiry source.
4.3. Automated aggregators provide structured data for analytics and reporting.
4.4. Automating enables faster follow-up, increasing adoption rates.
4.5. Automatable workflow can scale to additional channels as adoption service grows.