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Automated onboarding emails and document sharing

Purpose

1.1. Automate the delivery of onboarding emails and essential documents to new consulting clients, ensuring a seamless and professional start to client relationships.
1.2. Automates collection of required forms, contracts, and intake questionnaires, while providing access to initial resources or welcome kits.
1.3. Centralizes client onboarding activities, reduces manual overhead, and standardizes communication flow, enhancing early client engagement.

Trigger Conditions

2.1. New client added to CRM system.
2.2. Signed proposal or contract received.
2.3. Payment confirmation or deposit receipt logged.
2.4. Manual trigger from sales or client success team.

Platform Variants

3.1. Gmail
• Feature: Send Email API — Configure to send welcome emails with onboarding documents attached upon new client record creation.
3.2. Outlook 365
• Feature: Automated Email Flow — Trigger onboarding sequence via Microsoft Power Automate integration using organizational templates.
3.3. HubSpot
• Feature: Workflows — Automates the sending of onboarding emails and documents after "deal stage" updates.
3.4. Salesforce
• Feature: Process Builder — Automated email and document packet delivery upon new opportunity conversion.
3.5. Zoho CRM
• Feature: Workflow Rules — Automate the distribution of resource links and intake forms to new contacts.
3.6. SendGrid
• Feature: Dynamic Templates API — Automatedly customize transactional onboarding mails.
3.7. DocuSign
• Feature: Envelope Creation API — Automates sending electronic contracts and instructional documents.
3.8. PandaDoc
• Feature: Document Delivery API — Automate onboarding packet links and contract requests to new clients.
3.9. Google Drive
• Feature: Share File API — Automatically share onboarding folders using client emails as permissions.
3.10. Dropbox
• Feature: Create Shared Link — Automates generation and email delivery of folders for onboarding resources.
3.11. Microsoft SharePoint
• Feature: File Sharing via API — Automate creation and permissions assignment for onboarding document libraries.
3.12. Slack
• Feature: Automated Welcome DM — Onboarding messages and links sent directly through Slack API.
3.13. Trello
• Feature: Board Invite Automation — Create and auto-invite clients to onboarding boards using Trello API.
3.14. Monday.com
• Feature: Automation Recipes — Automatically send emails and share documents with new board members.
3.15. QuickBooks
• Feature: Event-driven automation — Trigger onboarding after new customer record creation.
3.16. Xero
• Feature: Webhook Integrations — Automate welcome document delivery post-invoice payment.
3.17. Mailchimp
• Feature: Automated Onboarding Sequences — Enroll new clients in a multi-step, automated onboarding email campaign.
3.18. ActiveCampaign
• Feature: Automations — Configure to send onboarding emails with linked resources based on trigger tags.
3.19. Airtable
• Feature: Automate Records — Automatically send onboarding forms as soon as a client enters specific views.
3.20. Calendly
• Feature: Email Confirmation Customization — Send scheduled onboarding steps and document links as automated calendar invites.

Benefits

4.1. Automates internal consistency in onboarding, reducing manual errors and delays.
4.2. Automatedly delivers all necessary materials and communications—improving client satisfaction.
4.3. Automator triggers free up team bandwidth from repetitive actions.
4.4. Automation enables rapid scale for consultancy growth without loss of quality or responsiveness.
4.5. Automating document workflows enhances compliance and auditing.
4.6. Automatable processes support a polished, branded experience for every new client.

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