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Automatically capture website inquiries and send acknowledgement emails

Purpose

1.1. Automate the capture of customer inquiries from a carpet installation website, eliminating manual data entry and reducing response lag.
1.2. Automate sending an immediate, personalized acknowledgement email to each lead to confirm receipt and communicate next steps.
1.3. Automate lead qualification by enriching data and routing high-priority prospects to the sales pipeline.
1.4. Automate lead storage in CRM or marketing automation platforms for streamlined client onboarding and follow-up tasks.
1.5. Automate tracking and reporting by logging each inquiry and response for analysis and process optimization.

Trigger Conditions

2.1. Automated trigger when a website inquiry form is submitted.
2.2. Automatedly triggers on new row added to a Google Sheet or database synced with website forms.
2.3. Automates on inbound email to a designated inquiry address or webhook notification from website platform.

Platform Variants

3.1. WordPress Forms (Gravity Forms/Contact Form 7/etc.)
• Feature/Setting: Webhook or REST API integration, trigger on submission, automate data handoff.
3.2. Typeform
• Feature/Setting: Automated webhook setup on form submit, push payload to automator endpoint.
3.3. Wix Forms
• Feature/Setting: Automation via Wix Automations to trigger outbound HTTP request.
3.4. HubSpot CRM
• Feature/Setting: Workflows to capture leads and auto-send transactional email via automated actions.
3.5. Salesforce
• Feature/Setting: Web-to-Lead form, automation rule for instant response mail.
3.6. Zoho CRM
• Feature/Setting: API for automated lead creation, workflow rule for acknowledgement mailer.
3.7. Google Forms
• Feature/Setting: On Form Submit trigger, Google Apps Script for automating response.
3.8. Airtable
• Feature/Setting: Automated trigger on new record, use "SendGrid Block" or API to automate mail.
3.9. Jotform
• Feature/Setting: Configured webhook & autoresponder integration for full automation.
3.10. SendGrid
• Feature/Setting: Automated email sending via v3 Mail Send API, dynamic templates with variables.
3.11. Mailgun
• Feature/Setting: Automatable message sending via /messages endpoint with recipient merge data.
3.12. Mandrill
• Feature/Setting: Automated transactional email configured through messages/send.json API.
3.13. Microsoft Outlook 365
• Feature/Setting: Use "When new email arrives" trigger, automate replies via Power Automate.
3.14. Gmail/G Suite
• Feature/Setting: Apps Script or "sendEmail" API for automated acknowledgement.
3.15. Twilio SendGrid
• Feature/Setting: Automatedly triggers transactional template using API on website event.
3.16. Zapier
• Feature/Setting: Automate capturing form entry, then auto-send mail through Email/SMTP connection.
3.17. Integromat (Make)
• Feature/Setting: HTTP Webhook trigger and Gmail or SMTP module for full automating.
3.18. Pabbly Connect
• Feature/Setting: Capture webhook and automate email using their built-in mailer.
3.19. Freshdesk
• Feature/Setting: Automated ticket generation and instant auto-acknowledge for customer inquiry.
3.20. Intercom
• Feature/Setting: Conversation auto-trigger and automated email for web form submission.
3.21. Slack
• Feature/Setting: Post to channel via webhook, automate notification to sales team.

Benefits

4.1. Automates tedious manual tasks, enabling faster lead response cycle.
4.2. Automatedly enhances customer engagement by delivering instant communications.
4.3. Automator eliminates errors in data transfer, optimizing quality of lead management.
4.4. Automatable tracking accelerates lead conversion measurement and sales analysis.
4.5. Fully automating the process improves onboarding experience, increasing satisfaction and conversion.

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