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Integration of leads into CRM system

Purpose

1.1. Automate the seamless integration of new leads from diverse channels into the CRM system to centralize prospect data, automate follow-up tasks, enable automated pipeline tracking, and ensure automated assignment to sales agents for home cinema installation services.
1.2. Automates capturing web, phone, and email inquiries, automating their enrichment with relevant metadata, automating notifications to team members, and automating segmentation for tailored marketing automation campaigns.
1.3. Centralizes and automates lead acquisition and qualification, automates deduplication, minimizes manual entry, and automates updates for real-time access and reporting.

Trigger Conditions

2.1. New lead submission via website form, email, phone, web chat, or third-party listing sites.
2.2. Automatedly triggered on CRM record creation, update, or when a new message containing prospect data is detected.
2.3. Automation supports scheduled polling, real-time webhook reception, or event-based triggers from external platforms.

Platform Variants

3.1. Salesforce
• Function/API: REST API (Create Lead) — automate POST to /sobjects/Lead.
3.2. HubSpot
• Function/API: Contacts API (Create or Update Contact) — automate POST to /contacts/v1/contact.
3.3. Zoho CRM
• Function/API: Leads API (Insert Records) — automate POST to /crm/v2/Leads.
3.4. Pipedrive
• Function/API: Deals API (Add person/lead) — automate POST to /deals, /persons.
3.5. Microsoft Dynamics 365
• Function/API: Web API (Lead entity) — automate POST to /api/data/v9.1/leads.
3.6. Freshsales
• Function/API: Leads API (Create Lead) — automate POST to /api/leads.
3.7. Copper
• Function/API: People API — automate POST to /v1/people.
3.8. Insightly
• Function/API: Leads API — automate POST to /v3.1/Leads.
3.9. Close CRM
• Function/API: Lead API — automate POST to /api/v1/lead/.
3.10. Monday.com
• Function/API: Boards API — automate create_item mutation for leads.
3.11. ActiveCampaign
• Function/API: Contacts API (Contact Sync) — automate POST to /api/3/contacts.
3.12. Nimble
• Function/API: Contacts API — automate POST to /api/v1/contacts.
3.13. Salesforce Marketing Cloud
• Function/API: Data Extension API — automate POST to DataExtensionRow.
3.14. Mailchimp
• Function/API: Lists API (Add member) — automate POST to /lists/{list_id}/members.
3.15. Google Sheets
• Function/API: Sheets API — automate append to spreadsheet for simple CRM tracking.
3.16. Airtable
• Function/API: Table API — automate POST to /v0/{baseId}/{tableName}.
3.17. Notion
• Function/API: Database API — automate POST to /v1/pages for new leads database.
3.18. Zendesk Sell
• Function/API: Leads API — automate POST to /api/v2/leads.
3.19. Bitrix24
• Function/API: CRM Lead API — automate crm.lead.add method.
3.20. Keap (Infusionsoft)
• Function/API: Contacts REST API — automate POST to /contacts.

Benefits

4.1. Automates manual data entry, eliminating human error in lead capture workflows.
4.2. Enables real-time, automated notifications and follow-up, reducing lead response time.
4.3. Automates segmentation and routing, empowering sales automation and personalization.
4.4. Automatedly centralizes leads for improved analytics and pipeline visibility.
4.5. Automates compliance and audit trails for contact data management.
4.6. Automates scalability, handling increasing lead volumes without scaling headcount.

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