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Automated lead capture from website forms, chat, and social campaigns

Purpose

 1.1. Capture, centralize, and qualify leads instantly from web forms, chatbots, and social media campaigns into a CRM.
 1.2. Eliminate manual data entry, reduce response time, and ensure every lead is tracked, nurtured, and routed to the sales team.
 1.3. Enrich captured lead data with automated lookups, tag sources, and trigger follow-up sequences for luxury automotive prospects.

Trigger Conditions

 2.1. Submission of website lead/contact forms.
 2.2. Initiation of chat conversation via web widget or social messengers.
 2.3. New leads from paid social ad campaigns (e.g., Facebook, Instagram Lead Ads).
 2.4. Direct messages or mentions from prospects on monitored social accounts.

Platform Variants

 3.1. Salesforce (Web-to-Lead API)
  • Feature/Setting: Configure Web-to-Lead forms and trigger API endpoint on submit.
 3.2. HubSpot (Forms API)
  • Feature/Setting: Map custom fields, use Form Submission endpoint to log data automatically.
 3.3. Microsoft Dynamics 365 (Lead entity API)
  • Feature/Setting: Use Create/Update API for instant lead creation on form/chat trigger.
 3.4. Zoho CRM (Leads API)
  • Feature/Setting: Post data to Zoho Leads API endpoint with tagging parameters.
 3.5. Pipedrive (Leads Inbox API)
  • Feature/Setting: Send new prospect details to Leads endpoint; auto-assign to dealer rep.
 3.6. Meta (Facebook/Instagram Leads Data API)
  • Feature/Setting: Configure webhook for Facebook/Instagram Lead Ads to forward entries in real-time.
 3.7. Google Ads (Lead Form Extensions Webhook)
  • Feature/Setting: Set destination webhook for lead forms extensions submissions.
 3.8. Mailchimp (Signup Forms API)
  • Feature/Setting: Automatically add leads to audience list; trigger campaign workflow on new entry.
 3.9. Intercom (Conversation Webhooks)
  • Feature/Setting: Capture new chat start/events; push prospect details to CRM API.
 3.10. Drift (Playbooks & API)
  • Feature/Setting: Route chat lead info to external endpoint with custom hooks.
 3.11. Slack (Incoming Webhooks & Events API)
  • Feature/Setting: Post lead alerts to channel; monitor social DMs for new prospects.
 3.12. Twilio (Programmable Messaging Webhooks)
  • Feature/Setting: Trigger on new SMS/chat; send contents to CRM or database API.
 3.13. Typeform (Webhooks)
  • Feature/Setting: Deliver submitted form data to lead capture API endpoint.
 3.14. JotForm (Webhook Integration)
  • Feature/Setting: Configure instant post of new form data to CRM or marketing system.
 3.15. LinkedIn Lead Gen Forms (Lead Data API)
  • Feature/Setting: Pull lead details via partner API on generation events.
 3.16. Zendesk (Ticket API & Triggers)
  • Feature/Setting: Convert web form/chat inquiries to tickets; auto-route subsets as leads.
 3.17. Freshdesk (Contact API)
  • Feature/Setting: Create new contact in CRM on support or pre-sales contact form fill.
 3.18. Google Sheets (API or Zapier/connector)
  • Feature/Setting: Log all incoming leads in real-time to managed sheet for tracking.
 3.19. ActiveCampaign (Automation Webhooks)
  • Feature/Setting: Insert new leads into sales automations from form/chat/social submission.
 3.20. Marketo (Rest API/Webhooks)
  • Feature/Setting: Register new leads via REST endpoint; trigger nurture workflows.
 3.21. Gravity Forms (Webhooks Add-On)
  • Feature/Setting: Send form submission data directly to preferred CRM endpoint.

Benefits

 4.1. Accelerated lead capture and zero missed opportunities.
 4.2. Unified, enriched lead records accessible for sales, marketing, and reporting.
 4.3. Immediate engagement—auto-responses and task assignments maximize conversion.
 4.4. Data-driven lead routing and seamless luxury automotive buyer journey management.

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