Purpose
1.2. Automates order shipment booking, tracking updates, and delivery confirmation directly into back-office platforms.
1.3. Unified automation for label generation, customs documentation, and proof-of-delivery records.
1.4. Minimize manual entry, automate error reduction, and enforce logistics SLAs automatically.
1.5. Enable automated multi-carrier rate comparator and route selection based on transit time or cost.
Trigger Conditions
2.2. Scheduled logistics batch (e.g., every hour) for all outstanding deliveries.
2.3. Manual trigger via dashboard for on-demand pickups or urgent delivery notes.
2.4. Return/exchange initiated requiring automated re-pickup booking via courier API.
Platform Variants
• Feature/API: RateRequest, ShipService, TrackService; configure API keys, set JSON/XML request templates for booking/tracking.
3.2. UPS
• Feature/API: Shipping API and Tracking API; automate shipment creation, auto-generate waybills.
3.3. DHL Express
• Feature/API: MyDHL API; automate bookings, trigger on order fulfilment, configure status webhook handling.
3.4. Royal Mail
• Feature/API: Shipping & Tracking APIs; map SKU fields to parcel types, automate notification rules.
3.5. USPS
• Feature/API: Web Tools API; automate rate quotes, print labels on order processing.
3.6. DPD
• Feature/API: DPD Shipping API; automate consignment creation and live tracking callbacks.
3.7. Canada Post
• Feature/API: Shipping and Tracking API; configure automated customs form generation and tracking sync.
3.8. Australia Post
• Feature/API: eParcel API; automate booking jobs, manifests, delivery tracking.
3.9. TNT
• Feature/API: ExpressConnect API; configure automated pickup, send notifications on status updates.
3.10. GLS
• Feature/API: GLS Shipping API; automate parcel order and e-mail tracking notifications.
3.11. Hermes
• Feature/API: Hermes Corporate Integration; automate shipping request post and update triggers based on order stage.
3.12. ShipStation
• Feature/Setting: Webhooks and Order Import API; automatically route shipments to the right carrier.
3.13. EasyPost
• Feature/API: Multi-carrier Shipping API; automate rate lookup, buy labels, fetch tracking.
3.14. Shippo
• Feature/API: Shipping API; configure delivery promise, automate label generation on order paid status.
3.15. Sendle
• Feature/API: Sendle API; automate creation of shipments, querying tracking, trigger return pickups.
3.16. Postmen
• Feature/API: Shipping API; automate carrier selection and centralized label printing.
3.17. Metapack
• Feature/API: Delivery Manager API; automate choice of service, integrate status push notifications.
3.18. Parcel2Go
• Feature/API: Bulk Shipping Tool; automate batch bookings, update backoffice with tracking.
3.19. Delhivery
• Feature/API: Shipment and Tracking API; configure automated manifest and schedule pickups for B2B clients.
3.20. Bring
• Feature/API: Booking API; automate delivery creation, schedule and fetch PO confirmation.
Benefits
4.2. Automate tracking updates, reducing WISMO (“where is my order”) contacts to support.
4.3. Automation of multi-carrier comparisons increases margin with lowest-cost route selection.
4.4. Scale logistics workflows—the automator reduces bottlenecks and supports business growth without extra headcount.
4.5. Automate customs and compliance documentation, reducing delays for international wholesale shipments.
4.6. Enables automated SLA breach alerts to managers and delivery partner escalation.
4.7. Automate reporting and data analytics, supporting actionable insights across supply chain.