Purpose
1.2 Integrate inventory management, order reception, and live traffic data for optimal route decisions across multiple depots, handling changes in weather, traffic, and urgent end-customer requests.
1.3 Streamline communication among warehouse, dispatch, drivers, and clients with instant notifications on delivery status, route changes, and estimated arrival times.
Trigger Conditions
2.2 Restocking or dispatch confirmation in inventory system.
2.3 Scheduled delivery date or time window approaching.
2.4 External events: road closures, traffic alerts, weather changes.
2.5 Manual override or schedule adjustment by logistics coordinator.
Platform Variants
• Function: /SCMTMS/OPTIMIZE_ROUTE – Optimize routes and auto-generate driver manifests upon new order.
3.2 Microsoft Dynamics 365 Supply Chain
• API: DeliverySchedule.Create – Trigger delivery tasks and assign resources as load is finalized.
3.3 Oracle Transportation Management
• API: planShipmentViaGround – Dynamic route assignment, pulling live ERP and mapping data.
3.4 Salesforce Field Service
• Object: WorkOrders – Auto-create and schedule work orders based on order inflow, assign location-aware drivers.
3.5 Google Maps Platform
• API: Directions API – Retrieve fastest/least congested routes, update whenever new delivery events detected.
3.6 HERE Routing API
• Function: /v8/routes – Calculate fastest routes for multiple waypoints and update driver app in real time.
3.7 Twilio Programmable SMS
• API: /Messages – Notify drivers and clients instantly of scheduled departures and route changes.
3.8 SendGrid
• API: Send Email – Dispatch alerts to logistics coordinators or customers when delivery ETA is updated.
3.9 AWS Lambda
• Trigger: On new item in delivery_schedule DynamoDB, run optimizer logic to update driver instructions.
3.10 Azure Logic Apps
• Workflow: Automated recurring flow to sync orders, inventory, and real-time routing with 3rd party courier APIs.
3.11 Route4Me
• Endpoint: POST /api.v4/route – Build optimized daily delivery sequence, notify fleet.
3.12 WorkWave Route Manager
• API: CreatePlannedRoute – Generate daily route plans upon manifest finalization.
3.13 Fleet Complete
• Webhook: OnNewSchedule – Push routing and job data to driver app upon order assignment.
3.14 TMS Tiger
• Service: API/OptimizeDeliveries – Run constraints-based automatic delivery scheduling.
3.15 Descartes Route Planner
• Endpoint: /api/planRoutes – Re-calculate routes if urgent/priority orders appear.
3.16 HubSpot
• Workflow: CRM workflow triggers WhatsApp/SMS/email when delivery is en route.
3.17 Odoo ERP
• Module: Delivery Scheduler – Auto-create and allocate deliveries using built-in scheduling rules.
3.18 Shopify (Plus)
• Webhook: order/fulfilled – Initiate route calculation for outbound shipments.
3.19 Zapier
• Trigger: New delivery order in Google Sheets, Action: call route optimizer API and notify stakeholders.
3.20 Monday.com
• Automation: On new logistics board item, assign task to dispatch, update route in delivery dashboard.
3.21 Zoho Creator
• Function: Deluge script to call Google Maps Directions and broadcast routes to field staff app.
3.22 Smartsheet
• Automation: Update route sheets, send new delivery instructions on row change.
Benefits
4.2 Shrinks delivery windows with live route optimization, meeting client expectations.
4.3 Cuts manual errors and improves transparency in logistics.
4.4 Enables fast scaling for seasonal or urgent surge capacity.
4.5 Automates alerts and notifications, keeping all parties updated with minimal human input.