Purpose
1.2. Automates the assignment and dispatching of delivery vehicles based on evolving customer locations, traffic, and order priorities.
1.3. Ensures automated compliance with vehicle load limits, driver hours, and service windows for safe, efficient delivery service.
1.4. Automating proactive customer notifications and ETAs for improved satisfaction and reduced support workload.
1.5. Enables analytics-driven automation for continuous route enhancements based on past performance, weather, and seasonal demand.
Trigger Conditions
2.2. Change in delivery schedule or order cancellation requiring automated route recalculation.
2.3. Real-time traffic or weather change detection for automated rerouting.
2.4. Driver status updates (delivery complete, delay, breakdown) triggering route automation.
2.5. End-of-day batch scheduling for next day's automation planning.
Platform Variants
• API: Directions API, Distance Matrix API — automate multi-stop route generation and ETA calculation; sample: configure waypoints as dynamic delivery locations per batch order.
3.2. HERE Routing API
• API: Routing V8 — automates route planning for trucks with constraints (height, weight, HAZMAT).
3.3. Mapbox Optimization API
• API: Optimization — automates optimization of up to 12 stops by sending batch delivery addresses.
3.4. Samsara
• Feature/API: Routes API — automated assignment and tracking of multi-vehicle deliveries.
3.5. Routific
• Integration: Route Optimization API — automate optimized routes and push live updates to drivers.
3.6. Onfleet
• Feature/API: Task Automation — automates task assignment and live delivery status tracking for landscapes.
3.7. Circuit
• API: Circuit for Teams — automates drag-and-drop routing and automated driver notification.
3.8. Route4Me
• API: Route Optimization — automating bulk address imports for instant routing and dispatch.
3.9. OptimoRoute
• Integration/API: Route Planning — automated weekly route generation with rules per vehicle.
3.10. Shipday
• REST API: Automated Dispatch — automate order import and driver auto-assign based on geolocation.
3.11. SendGrid
• API: Automated email notifications — configure order/route event trigger to automate ETAs to customers.
3.12. Twilio
• API: Programmable SMS — set up automated SMS alerts for drivers and customers on route status changes.
3.13. Slack
• API: Incoming Webhooks — automate real-time route updates to logistics channels.
3.14. Zoho Creator
• Feature: Workflow automation — automate order import and trigger custom route logic via scripts.
3.15. Salesforce
• Flow: Process Builder automation for creating tasks based on route optimization results.
3.16. SAP Transportation Management
• Integration: OData services — automate route planning from order events in ERP.
3.17. Microsoft Power Automate
• Template: Automated workflow to trigger routing logic and push notifications across platforms.
3.18. Smartsheet
• Automation/Bridge: Automatically update delivery task lists via route optimization results.
3.19. QuickBooks
• API: Automated scheduling of delivery routes based on invoice triggers.
3.20. Monday.com
• Automation: Automatically update drivers and logistics dashboards when optimized routes are created.
Benefits
4.2. Improves customer satisfaction through automated, real-time ETAs and status updates.
4.3. Automation removes manual route planning errors, enabling scalability with fewer staff.
4.4. Automates actionable analytics collection for continuous improvement of logistics operations.
4.5. Ensures automated compliance with regulations and optimized resource use for large fleets.