Feedback collection after events or webinars

Purpose

1.1 To automate post-event or post-webinar feedback collection, ensuring all attendees provide structured input to improve future aviation training sessions.
1.2 Automates the collection, aggregation, and analysis of participant experiences, satisfaction ratings, and learning outcomes at scale.
1.3 Enables real-time, data-driven decision making by automating feedback flows, reminders, and reporting for events and webinars.
1.4 Supports compliance and quality control requirements for aviation vocational training providers.

Trigger Conditions

2.1 Completion of an event or webinar in the aviation training calendar.
2.2 Change of participant status in an event management application to "attended" or "completed."
2.3 After a preset duration (e.g., 1 hour, 24 hours) post-event.
2.4 Submission of final attendance sheet to a central system.
2.5 Manual trigger by instructor or automated trigger by scheduled batch process.

Platform Variants

3.1 Twilio SMS
• Feature/Setting: Automate SMS feedback survey dispatch via Twilio API (POST /Messages); sample configuration: trigger sends customized survey link to attendee's mobile number.

3.2 SendGrid
• Feature/Setting: Automate feedback form email distribution using SendGrid "Mail Send" API; embed event details and personalized survey links.

3.3 Google Forms
• Feature/Setting: Automating form generation and distribution via Google Forms API; collect responses and automate Google Sheets sync.

3.4 Typeform
• Feature/Setting: Automated survey creation and response collection using Typeform Responses API; webhook triggers after events.

3.5 SurveyMonkey
• Feature/Setting: Automate survey distribution via SurveyMonkey Collector API; configure reminders and cutoff dates automatically.

3.6 Microsoft Outlook
• Feature/Setting: Automate bulk email with survey link through Outlook Mail REST API; select recipients based on event attendance list.

3.7 HubSpot
• Feature/Setting: Automate post-event workflow using HubSpot Workflows; automates segmentation and survey dispatch through CRM data.

3.8 Salesforce
• Feature/Setting: Automator triggers after event status changes in Salesforce Events Object; send emails via Salesforce Email Service API.

3.9 Mailchimp
• Feature/Setting: Automate post-event campaigns via Mailchimp API (POST /campaigns); schedule, personalize, and automate follow-ups.

3.10 Slack
• Feature/Setting: Automate channel message or DM with feedback survey using Slack chat.postMessage API for internal team events.

3.11 Zoho CRM
• Feature/Setting: Automate workflow rule to send survey email using Zoho CRM's automation features and Zoho Survey integration.

3.12 ActiveCampaign
• Feature/Setting: Automated email series for feedback collection via ActiveCampaign Automations; trigger on event end-date.

3.13 Airtable
• Feature/Setting: Automate attendee record update and feedback request email using Airtable Automations; links responses back to records.

3.14 Eventbrite
• Feature/Setting: Automate retrieve attendees via Eventbrite API POST-event; dispatch survey emails via Eventbrite Notifications.

3.15 WhatsApp Business
• Feature/Setting: Automated broadcast of feedback requests via WhatsApp Business API (sendMessage); unique tracking per attendee.

3.16 Trello
• Feature/Setting: Automate card creation for non-respondents using Trello API after feedback deadline; triggers staff follow-up.

3.17 Pabbly
• Feature/Setting: Automating form submission notifications and reminder sequences via Pabbly Connect workflows.

3.18 Jotform
• Feature/Setting: Automate feedback form link push to participants through Jotform API with automated reminders.

3.19 Calendly
• Feature/Setting: Automator triggers based on completed sessions in Calendly; send post-session feedback form link automatically.

3.20 Smartsheet
• Feature/Setting: Automate attendee list update and feedback status in Smartsheet, with notification automation for non-completion.

3.21 Zoom
• Feature/Setting: Automate post-webinar feedback invitation using Zoom Webhooks (webinar.ended) and API to fetch participant emails.

Benefits

4.1 Automates feedback capture right after aviation training, maximizing response rates and minimizing manual tasks.
4.2 Automating enhances response accuracy and provides actionable insights for operational improvement.
4.3 Automation ensures regulatory compliance and standardized experience metrics critical in aviation education.
4.4 Automator-driven feedback flows save staff time, reduce errors, and support continued education quality.
4.5 Automatedly integrates attendee data with reporting and analytics tools for continuous process optimization.