Purpose
1. Notify customers proactively about key events such as new DVD releases, flash sales, or exclusive offers.
2. Increase engagement, drive traffic to store, and boost sales by timely communication.
3. Automate segmented, personalized broadcasts for improved marketing ROI and customer experience.
4. Reduce manual work by auto-triggering messages based on inventory or marketing data signals.
Trigger Conditions
1. New product (adult DVD) release entered into the store system.
2. Sales event scheduled (start/end of promotion).
3. Low stock alert for popular titles to create urgency.
4. Customer-specific triggers: wishlist items now in-stock or on sale.
5. Scheduled recurring campaigns (weekly deals, monthly highlights).
Platform Variants
1. Twilio SMS
- Sample configuration: Configure webhook to POST to /Messages for each valid event.
2. SendGrid
- Sample configuration: Trigger /mail/send endpoint with relevant email template ID per event.
3. Firebase Cloud Messaging
- Sample: POST notification payload to /v1/projects/{project-id}/messages:send.
4. OneSignal
- Sample: Use /notifications endpoint with filters for user segments.
5. Pusher Beams
- Sample: POST to /publish_api/v1/instances/{instance_id}/publishes.
6. Amazon SNS
- Sample: Use /Publish operation to send SMS, push, or email.
7. Mailchimp
- Sample: POST /campaigns with event-based audience segment.
8. Klaviyo
- Sample: Activate /api/v1/flows/trigger with user and event parameters.
9. Slack
- Sample: Push notification payload to specified channel webhook URL.
10. Microsoft Teams
- Sample: Payload with deal info sent to webhook-URL.
11. Braze
- Sample: /messages/send endpoint for multichannel notifications.
12. Urban Airship (Airship)
- Sample: Use /api/push/ to trigger notification.
13. MoEngage
- Sample: /v1/send/push with event conditions.
14. ActiveCampaign
- Sample: POST contact to /api/3/contactAutomations using event flag.
15. Customer.io
- Sample: Invoke /api/v1/campaigns/{campaign_ID}/triggers.
16. Iterable
- Sample: POST to /api/campaigns/trigger with event payload.
17. Leanplum
- Sample: /api?action=sendMessage for event-based push.
18. Mailjet
- Sample: POST /send to dispatch event email.
19. Viber
- Sample: POST to /pa/send_message for offers or alerts.
20. Telegram
- Sample: POST to /bot
21. WhatsApp Business API
- Sample: Send POST with event template, recipient, and dynamic parameters.
Benefits
1. Consistent, immediate customer communication on preferred channels.
2. Automated workflows minimize manual effort, reducing errors and time spent.
3. Higher conversion via targeted, timely, and relevant messaging.
4. Enhanced customer loyalty by keeping audiences informed and engaged.
5. Scalable solution readily extended for new channels or market events.