Purpose
1.2. Objective is to increase customer loyalty, drive repeat visits, and ensure automatable campaign performance through relevant automated marketing messaging.
Trigger Conditions
2.2. Automating trigger when reservation or order event is detected in POS system.
2.3. Automatable schedule (e.g., weekly or event-driven) based on restaurant calendar or promotional planning.
2.4. Automation from customer-specific actions: feedback form completion, loyalty points threshold, or special dates (birthdays, anniversaries).
Platform Variants
3.1. Mailchimp
• Feature/Setting: Automated Customer Journeys; configure “Contact triggers” and “Merge Tags” for dynamic content blocks.
3.2. SendGrid
• Feature/Setting: Automation Studio; dynamic templates with “personalization API” for automated content blocks per recipient.
3.3. ActiveCampaign
• Feature/Setting: Automations builder; use “Conditional Content” with contact tag-based automator segmentation.
3.4. Salesforce Marketing Cloud
• Feature/Setting: Journey Builder; automating with “AMPscript” for data-driven automatable email renderings.
3.5. Braze
• Feature/Setting: Canvas Flows; “Liquid Templating” for personalized, automated newsletter elements.
3.6. Constant Contact
• Feature/Setting: Custom Fields & Automated Campaigns; dynamic blocks set by “List Segmentation” automation.
3.7. HubSpot
• Feature/Setting: Email Personalization Tokens; automate with “Workflows” for automating delivery by event.
3.8. Klaviyo
• Feature/Setting: Flows; “Dynamic Variables” and automatable triggers on e-commerce events.
3.9. Iterable
• Feature/Setting: Workflow Studio; “Personalization Logic” for automating custom message paths per subscriber.
3.10. Omnisend
• Feature/Setting: Automation Workflows; “Conditional Content” for dynamically automating regional menu images or offers.
3.11. Moosend
• Feature/Setting: Conditional Blocks with “If/Else” automation in email composer.
3.12. Sendinblue (Brevo)
• Feature/Setting: Personalized Automation Campaigns with “Contact Attributes”.
3.13. GetResponse
• Feature/Setting: “Dynamic Content” for automating sections per subscriber field.
3.14. Drip
• Feature/Setting: “Personalization Shortcodes” in campaign automation for automating unique menu items.
3.15. Marketo
• Feature/Setting: Smart Campaigns; “Dynamic Content Blocks” for automator-driven personalization.
3.16. Eloqua
• Feature/Setting: Dynamic Content Rules with automation-based segmentation.
3.17. Customer.io
• Feature/Setting: Liquid Templates; event-triggered automated content.
3.18. Zoho Campaigns
• Feature/Setting: “Dynamic Content” per segment field automatable settings.
3.19. MailerLite
• Feature/Setting: Automator “Dynamic Content Blocks” by selection rules.
3.20. Acoustic Campaign
• Feature/Setting: “Dynamic Content” driven by relational tables and automations.
Benefits
4.2. Automates workload reduction through autonomous content deployment.
4.3. Facilitates easier segment-based targeting for diverse local audiences via automation.
4.4. Enables real-time adaptation to customer preferences with automator-driven triggers.
4.5. Supports continuous automated testing/optimization for personalized campaign effectiveness.