Collecting and compiling audience feedback after events

Purpose

 1.1. Collect comprehensive audience feedback post-events to gauge satisfaction and insights.
 1.2. Compile responses into centralized dashboards for actionable reporting.
 1.3. Streamline outreach to maximize participation and audience retention.
 1.4. Automate data collation for downstream marketing and improvement cycles.
 1.5. Enable follow-up actions (e.g., loyalty offers, testimonials collection).

Trigger Conditions

 2.1. Event conclusion timestamp met in event scheduling calendar.
 2.2. Attendance check-in completed via ticketing system.
 2.3. Manual initiation by event coordinator post-performance.
 2.4. Feedback form or survey template updated or published.
 2.5. Receipt of audience engagement signal (e.g., email open, QR scan).

Platform Variants

 3.1. Twilio SMS
  • Feature/Setting: Programmable SMS, send survey link via automated message post-event; configure messaging trigger using event end time.

 3.2. SendGrid
  • Feature/Setting: Transactional Email API, send customized feedback request; configure dynamic template for event-specific branding.

 3.3. Google Forms
  • Feature/Setting: Responses API, auto-generate feedback form and retrieve submissions; set form publishing trigger on event completion.

 3.4. Typeform
  • Feature/Setting: Responses API, collect logic-based structured feedback; use webhook to auto-distribute survey.

 3.5. SurveyMonkey
  • Feature/Setting: Web Collector API, automated survey distribution; trigger upon audience list update post-event.

 3.6. Mailchimp
  • Feature/Setting: Campaign API, send event-specific feedback campaigns; auto-segment recipients by event attendance.

 3.7. Slack
  • Feature/Setting: Incoming Webhooks, post survey link to audience/member channels; scheduled message post-event.

 3.8. Airtable
  • Feature/Setting: Forms and API, store structured feedback entries; real-time update on dashboard.

 3.9. HubSpot
  • Feature/Setting: Feedback Survey API, auto-email surveys to attended contacts post-event.

 3.10. Salesforce
  • Feature/Setting: Survey Invitation API, invite contacts for post-event feedback; log responses to CRM.

 3.11. Facebook Messenger
  • Feature/Setting: Messaging API, send follow-up survey links via Messenger automation.

 3.12. WhatsApp Business API
  • Feature/Setting: Outbound messages API, share feedback forms directly to attendees.

 3.13. Eventbrite
  • Feature/Setting: Post-Event Email, trigger feedback requests to registered attendees.

 3.14. Zoom
  • Feature/Setting: Webinar Follow-up Email, send in-session audience poll or survey link.

 3.15. Zapier
  • Feature/Setting: Automated multi-platform workflow, connect event management and survey delivery.

 3.16. Microsoft Outlook
  • Feature/Setting: Automated follow-up emails using actionable message cards.

 3.17. Google Sheets
  • Feature/Setting: API, aggregate and process feedback data as responses are submitted.

 3.18. Jotform
  • Feature/Setting: Forms API, send post-event feedback form and collect results automatically.

 3.19. Microsoft Power Automate
  • Feature/Setting: Flow trigger on calendar event, automate feedback reminders.

 3.20. Discord
  • Feature/Setting: Bot integration with links to feedback forms posted in community channels post-event.

Benefits

 4.1. Ensures all attendees are reached with minimal manual effort.
 4.2. Centralized feedback repository for actionable event improvements.
 4.3. Greater response rates via multi-channel automation.
 4.4. Reduces lag time between event and feedback, improving data reliability.
 4.5. Enables detailed segmentation for tailored post-event marketing and retention efforts.