Event/webinar invitations and reminders

Purpose

1.1. Automate the sending of event or webinar invitations and reminders to patients, staff, or healthcare partners for General Hospitals.
1.2. Automate attendee engagement, reduce manual communication burden, and ensure maximum participation through automated scheduling, multi-channel delivery, RSVP tracking, and follow-up automation.
1.3. Automatedly deliver essential event information, links, and last-minute changes, enabling seamless event attendance and engagement automation.

Trigger Conditions

2.1. New event or webinar creation in hospital event management system.
2.2. Scheduled time-based triggers for reminders (e.g., 7 days, 1 day, 1 hour before event).
2.3. Attendee RSVP or registration updates automating reminder and follow-up workflows.
2.4. Automatedly triggered by CRM entries, appointment scheduler, or manual uploads.

Platform Variants

3.1. Twilio
• Feature: Messaging API — Automate event invitation and reminder SMS, configure with endpoint POST /Messages.
3.2. SendGrid
• Feature: Mail Send API — Automate batch email invitations and reminders via /mail/send endpoint.
3.3. Zoom
• Feature: Meeting/Webinar Create API — Automate event scheduling and instant join link delivery.
3.4. Microsoft Outlook
• Feature: Calendar API — Automate calendar invites, configure /events endpoint for invite automation.
3.5. Google Calendar
• Feature: Events API — Automate Google Calendar event creation and auto-reminders via event.insert.
3.6. Slack
• Feature: chat.postMessage — Automate event notifications to channels or users.
3.7. Mailchimp
• Feature: Campaigns API — Automate newsletter invites, automate follow-ups, configure /campaigns endpoint.
3.8. Salesforce
• Feature: Event Management/Process Builder — Automate workflow-triggered invitations and reminders.
3.9. HubSpot
• Feature: Workflows — Automate contact list-based campaigns for event promotion and reminder automation.
3.10. WhatsApp Business API
• Feature: Message Send Endpoint — Automate template-based invitations, configure POST /messages.
3.11. Eventbrite
• Feature: Webhook/API — Automate attendee registration triggers for reminders.
3.12. ActiveCampaign
• Feature: Automations — Automate event-based email/SMS reminders to segmented lists.
3.13. Calendly
• Feature: Webhook — Automate triggers on scheduled RSVPs for reminders.
3.14. ZoomInfo
• Feature: Contact Export — Automate pulling target lists for event invite automation.
3.15. SurveyMonkey
• Feature: Webhooks — Automate survey invitations and follow-up automation post-event.
3.16. Webex
• Feature: Meetings API — Automate event creation and automatedly deliver reminders to participants.
3.17. Meta Messenger
• Feature: Send API — Automate Facebook Messenger event reminders.
3.18. SMSGlobal
• Feature: HTTP API — Automate SMS invitations and reminders using sms/send endpoint.
3.19. Drip
• Feature: Campaign Automation — Automate personalized multi-touch event promotion.
3.20. Zoho CRM
• Feature: Workflow Automation — Automate task creation for events and auto-reminder notifications.

Benefits

4.1. Automates manual messaging processes, reducing staff workload and errors.
4.2. Automated reminders improve attendance rates and engagement.
4.3. Automation ensures consistency and timely delivery of invitations and critical updates.
4.4. Automation increases patient and staff satisfaction through reliable, repeatable engagement.
4.5. Supports compliance and auditability with automated logs of all communication activities.