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Automated promotional campaign launches

Purpose

1.1 Automate the launch of targeted promotional campaigns for duty free stores in travel retail, automating cross-channel communication, scheduling, ad creation, segmentation, list building, and performance tracking for offers, new arrivals, and limited-time deals.
1.2 Improve traveler engagement by automating personalized marketing triggers based on travel segments, purchase history, inventory levels, events, or travel seasons, ensuring timely and relevant campaign delivery.
1.3 Automatedly synchronize promotional messages across SMS, email, push notifications, in-app, web banners, and digital screens for coordinated launch on multiple marketing channels.

Trigger Conditions

2.1 Stock arrival of promotional items automates campaign workflow initialization.
2.2 Scheduled duty-free events, holidays, or flight schedules automatically trigger specific campaigns.
2.3 Customer profile updates (e.g., VIP status, new newsletter sign-up) automates the launching of tailored campaigns.
2.4 Loyalty program milestones automate reward-based promotional campaign launch.
2.5 Real-time analytics signals (e.g., low conversion rates or high demand) automate campaign optimization or re-launches.

Platform Variants

3.1 Twilio SMS
• Feature: Send SMS campaigns; Setting: Automate campaign triggers via Messages API, set to auto-detect passenger lists and activation times.
3.2 SendGrid
• Feature: Transactional & marketing emails; Setting: Automatedly deploy campaign templates using /mail/send API on event triggers.
3.3 Meta (Facebook/Instagram Ads)
• Feature: Programmatic ads; Setting: Use Marketing API (ad creative, audience segments) to automate campaigns for duty free stores.
3.4 HubSpot
• Feature: Automated lists & workflows; Setting: Use Workflows tool to automate launching email/push campaigns upon sales data events.
3.5 Salesforce Marketing Cloud
• Feature: Journey Builder; Setting: Automate personalized journeys triggered by inventory updates via API.
3.6 Mailchimp
• Feature: Automated campaigns; Setting: Trigger email automations upon new arrivals using Campaigns API.
3.7 Google Ads
• Feature: Automated ad scheduling; Setting: Configure campaign launch using Google Ads API /v14/customers/campaigns.
3.8 WhatsApp Business API
• Feature: Automated messaging; Setting: Trigger automated broadcast using Send Message endpoint on customer check-in.
3.9 Shopify
• Feature: Automated discounts; Setting: Launch promotions automatically via Discounts API when inventory matches criteria.
3.10 Braze
• Feature: Multichannel automation; Setting: Automatedly trigger campaigns via Canvas Flows based on app usage data.
3.11 Klaviyo
• Feature: Segmented automations; Setting: Utilize Flows API to automate messages triggered by purchase or location data.
3.12 Zendesk
• Feature: Automated notifications; Setting: Use Triggers to automatedly push promotional messages post customer support ticket.
3.13 Viber Business Messages
• Feature: Automated alerts; Setting: Trigger campaign launch with Send Message API according to flight times.
3.14 Airship
• Feature: Push notification automation; Setting: Use Journeys for real-time automate push based on passenger proximity.
3.15 Segment
• Feature: Event-based automator; Setting: Connect and auto-route user events to downstream marketing channels upon predefined triggers.
3.16 Hootsuite
• Feature: Social scheduling automation; Setting: Schedule automated posts using POST /messages endpoint based on campaign calendar.
3.17 Adobe Experience Platform
• Feature: Automated customer journeys; Setting: Activate journeys and automatedly send offers using Real-time Customer Profile API.
3.18 Slack
• Feature: Team notifications; Setting: Set up automated campaign alerts using Incoming Webhooks after campaign is deployed.
3.19 ActiveCampaign
• Feature: Automation sequences; Setting: Launch automated email/sms chains with Automations API after stock data integration.
3.20 Oracle Eloqua
• Feature: Campaign orchestration; Setting: Automated campaign launches with REST Campaign API upon sales event.
3.21 WebEngage
• Feature: Multi-channel automated campaigns; Setting: Trigger push, web, SMS automations from Journey Designer when leads enter segment.
3.22 Freshdesk
• Feature: Automated ticket promotion; Setting: Auto-tag tickets and automatedly send offers using Automations API on relevant customer enquiry.

Benefits

4.1 Automates campaign launches, reducing manual interventions and errors.
4.2 Increases promotional reach and relevance by automating segmentation and timing.
4.3 Automating omni-channel campaigns ensures synchronized customer experience across touchpoints.
4.4 Boosts engagement and sales through timely, data-driven, and automated promotional campaigns.
4.5 Automator structures help maximize marketing ROI and minimize operational overhead in duty free retail.

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