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Push notifications for special offers or new menu items

Purpose

1.1. Automate push notifications to inform customers about special offers or new menu items for a Native American restaurant.
1.2. Automatedly engage repeat and potential customers via their preferred channels, driving both digital and in-person visits.
1.3. Help automate campaign rollouts directly tied to marketing events, menu changes, chef features, or time-limited promotions.
1.4. Automation ensures message consistency while freeing staff from manual campaign distribution, increasing operational focus.

Trigger Conditions

2.1. Automatedly triggered by new offer/menu updates in POS, CRM, or website CMS.
2.2. Can automate based on scheduled calendar events (e.g., holidays, tribal celebrations).
2.3. Automate via customer behavior such as repeat visits, loyalty program thresholds, or confirmed reservation times.
2.4. Can trigger automation from social media campaign launches or trending menu reviews.

Platform Variants

3.1. Twilio (SMS, WhatsApp, Push)
• Feature: Messaging API — automate SMS, WhatsApp, or in-app push notifications.
• Setting: Configure webhook to trigger automated message with offer/menu details.
3.2. Firebase Cloud Messaging
• Feature: Push Notification API — automate native app push notifications for promotions.
• Setting: Configure topic-based subscriptions for menu update alerts.
3.3. OneSignal
• Feature: Web & app notification API — automate segmentation and messaging for customer groups.
• Setting: Setup automated triggers from restaurant systems via REST API.
3.4. SendGrid
• Feature: Email API — automate emails for offers to customer segments.
• Setting: Use automated transactional templates, triggered via API call.
3.5. Pusher Beams
• Feature: Push Notifications — automate real-time alerts for app users.
• Setting: Use triggers from reservation system to automate offers.
3.6. Airship
• Feature: Automation Journeys — automate multicampaign push scheduling.
• Setting: Integrate with automated workflows for menu launches.
3.7. Braze
• Feature: Canvas — automates multi-channel messaging for new dishes or specials.
• Setting: Use API triggers for automated personalized offers.
3.8. Intercom
• Feature: Messenger Push — automate targeted offers based on user behavior.
• Setting: Automation via in-app events and webhooks.
3.9. Slack
• Feature: Incoming Webhooks — automate internal notifications for staff.
• Setting: Automated message configured for offer/event announcement.
3.10. Facebook Messenger
• Feature: Send API — automate direct messages for campaign promotions.
• Setting: Automated bot triggers from CRM event.
3.11. Amazon SNS
• Feature: Push Notification — automate large-scale alerting for customer base.
• Setting: Topic-based trigger automation from back office.
3.12. Mailchimp
• Feature: Automation builder — automates segmented messaging for menu updates.
• Setting: Trigger automated emails via API when CMS updated.
3.13. Hubspot
• Feature: Workflow Automation — automate push/email sequences for offers.
• Setting: Configure workflow to trigger automations on new deal/lifecycle stages.
3.14. Klaviyo
• Feature: Flows — automates push/email for new menu campaigns.
• Setting: Triggered automation from POS or loyalty system.
3.15. MoEngage
• Feature: Push Automation — automate personalized push for menu additions.
• Setting: Use smart triggers tied to customer profile.
3.16. Webpushr
• Feature: Browser Notification API — automate web push for menu promotions.
• Setting: Event-triggered automated notifications from custom API calls.
3.17. Zoho Campaigns
• Feature: Workflow Automation — automates segmented offer messages.
• Setting: API-based triggers linked to POS system.
3.18. Customer.io
• Feature: Journeys — automate sequencing of push notifications for offers.
• Setting: Automated event-based triggers from customer behavior.
3.19. Pushwoosh
• Feature: Multichannel Automation — automates simultaneous push, in-app, or SMS.
• Setting: Automation triggered via REST API from event source.
3.20. Viber
• Feature: Viber Bot API — automate message campaigns to subscribers.
• Setting: Automated content push based on CRM triggers.
3.21. Telegram
• Feature: Bot API — automate broadcast messages for special deals.
• Setting: Events in CMS trigger automated bot notification.
3.22. Zapier
• Feature: Workflow automator — automate multi-app notification flows.
• Setting: Restaurant system triggers Zap for offer push across integrated channels.

Benefits

4.1. Automates timely customer engagement, increasing offer awareness and event attendance.
4.2. Automation reduces manual campaign setup, saving staff hours and operational resources.
4.3. Automates personalization, boosting conversion for dietary, cultural, and geographic segments.
4.4. Provides measurable ROI as automatable flows can be A/B tested and refined continuously.
4.5. Ensures compliance, as automator platforms manage opt-in/opt-out automatedly.

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