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Drip email sequences for education and retention

Purpose

1.1. Educate wholesale HVAC filter customers about product features, maintenance tips, compliance, and reordering.
1.2. Increase retention by ongoing engagement via informative emails, usage reminders, promotions, and personalized outreach through scheduled sequences.
1.3. Build authority, foster trust, reduce customer churn, and increase cross/upsell opportunities with timely, segmented messaging.
1.4. Automate lifecycle messaging post-purchase, covering onboarding, follow-ups, seasonal reminders, and re-engagement.

Trigger Conditions

2.1. New B2B lead submission or new wholesale order completed.
2.2. User opts in via newsletter, event, or trade show.
2.3. Filter shipment/delivery confirmation.
2.4. Inactivity detected for a preset period.
2.5. Imminent filter replacement date from order history.
2.6. Engagement milestones reached (link click, email open, etc.).

Platform Variants


3.1. HubSpot
• Workflow: “Lead Nurturing Drip” using Email and Contact Property triggers.
• API: /email/public/v1/single-email/send.

3.2. Salesforce
• Process Builder: Sequence initiation on new lead or opportunity.
• API: /services/data/vXX.X/actions/custom/flow.

3.3. ActiveCampaign
• Automation: Tag-triggered sequence for HVAC filters.
• API: /api/3/contacts & /api/3/contactAutomations.

3.4. Mailchimp
• Journey Builder: Triggered by sign-up or list addition.
• API: /3.0/automations & /3.0/emails.

3.5. Klaviyo
• Flow: Segment-triggered lifecycle and reorder drip.
• API: /api/v2/list/{LIST_ID}/members.

3.6. SendGrid
• Automation: Contact engagement events to trigger sends.
• API: /v3/mail/send & /v3/marketing/singlesends.

3.7. Brevo (formerly Sendinblue)
• Workflow: “Welcome or Retention Series.”
• API: /v3/smtp/email & /v3/contacts.

3.8. Zoho CRM
• Campaign Automation: Workflow-based drip.
• API: /crm/v2/Leads/actions/blueprint.

3.9. Constant Contact
• Email Plus Automation: Lead or event-based series.
• API: /v2/contacts & /v2/emailmarketing/campaigns.

3.10. GetResponse
• Marketing Automation: Customer journey-based emails.
• API: /v3/campaigns & /v3/contacts.

3.11. Drip
• Workflow: Tag “HVAC filters” triggers sequence.
• API: /v2/subscribers & /v2/campaigns.

3.12. Marketo
• Smart Campaign: Add new lead to multi-step flow.
• API: /rest/v1/leads/push.json.

3.13. Pardot (Salesforce)
• Engagement Studio: Add prospect to filter education track.
• API: /api/prospect/version/4/do/create/email.

3.14. Omnisend
• Workflow: Product-specific automation upon SKU purchase.
• API: /v3/contacts & /v3/campaigns.

3.15. Eloqua
• Campaign Canvas: Email drip on list update.
• API: /api/rest/2.0/assets/emails.

3.16. Customer.io
• Campaign: Event-triggered sequences for education/retention.
• API: /v1/customers & /v1/campaigns.

3.17. Intercom
• Series: Automated onboarding and usage tips.
• API: /messages & /series/enroll.

3.18. Benchmark Email
• Automation Pro: Drip based on sign-up or engagement.
• API: /v3/users & /v3/emails.

3.19. Moosend
• Automation: Subscription triggers for filter info.
• API: /v3/subscribers/add & /v3/campaigns/send.

3.20. Campaign Monitor
• Automation: Scheduled emails post-purchase or activity.
• API: /api/v3.2/clients/{clientID}/campaigns.

3.21. MailerLite
• Workflow: Trigger-based educational sequence.
• API: /api/v2/subscribers & /api/v2/campaigns.

Benefits

4.1. Streamlines repetitive education and re-engagement tasks.
4.2. Ensures consistent customer touchpoints and branding.
4.3. Increases reorders and upsells via timely nudge emails.
4.4. Segments B2B audiences for precision targeting.
4.5. Tracks performance, enabling A/B optimization.
4.6. Reduces manual staff effort and operational costs.
4.7. Improves customer satisfaction and retention metrics.

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