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Cross-sell and upsell email flows based on purchase history

Purpose

1.1. Automate sending cross-sell and upsell emails based on buyers’ synthetic plant purchase history, targeting wholesale artificial plant buyers in the home decor industry.
1.2. Automatedly identify compatible, frequently bundled, or premium synthetic plant products for every order to automate promotional messaging.
1.3. Automation ensures personalized, timely email flows for boosting average order values, repeat purchases, and nurturing B2B relationships.
1.4. Automator sequences can automate leveraging buyer segmentation, seasonal inventory, and new product arrivals for relevant recommendations.

Trigger Conditions

2.1. Automatedly trigger on completed purchase events for artificial plant SKUs or categories.
2.2. Automate triggers on order value thresholds indicating upsell potential.
2.3. Automate flow upon inventory restocks or arrival of complementary synthetic plant product lines.
2.4. Automate reactivation if customers have not engaged with prior promotions within a set timeframe.

Platform Variants

3.1. Klaviyo
• Feature/Setting: "Flows" — Automate cross-sell/upsell journey; set "Placed Order" as trigger, add "Product Recommendations".
3.2. Mailchimp
• Feature/Setting: "Customer Journeys" — Automating conditional emails post-purchase with purchase history filter.
3.3. HubSpot
• Feature/Setting: "Workflows" — Automate segmentation and trigger emails for upsell based on deal property "Order Content".
3.4. Shopify Email
• Feature/Setting: "Automated Email Campaigns" — Automate email series using Shopify’s purchase-based triggers.
3.5. SendGrid
• Feature/Setting: "Marketing Automation" — Configure "Event Webhooks" and "Automated Campaigns" for contextual upsell.
3.6. ActiveCampaign
• Feature/Setting: "Automations" — Automated path based on CRM e-commerce data and product tags.
3.7. Salesforce Marketing Cloud
• Feature/Setting: "Journey Builder" — Automatedly trigger action on eCommerce event data for cross-sell recommendations.
3.8. Twilio SendGrid
• Feature/Setting: "Transactional Templates" via API, triggered with order data for product-based upsell automation.
3.9. Omnisend
• Feature/Setting: "Automation Workflows" — Triggered by purchase, set ‘Product Recommendations’ in body.
3.10. Moosend
• Feature/Setting: "Automation Recipes" — Automate with ‘product purchased’ as trigger, ‘send email’ as action.
3.11. Drip
• Feature/Setting: "Workflows" — Automate emails based on order history and tags for synthetic plants.
3.12. Constant Contact
• Feature/Setting: "Auto Resend" — Automated emails for unopened cross-sell/upsell promotions.
3.13. MailerLite
• Feature/Setting: "Automation Builder" — Automate purchased-product triggers to start email sequence.
3.14. GetResponse
• Feature/Setting: "Autofunnel" or Email Automation; automate post-purchase recommendations by SKU.
3.15. Zoho Campaigns
• Feature/Setting: "Autoresponders" — Automate rule-based emails on purchase events.
3.16. Eloqua
• Feature/Setting: "Program Canvas" — Automate campaign triggers for cross-sell emails from purchase data.
3.17. Adobe Campaign
• Feature/Setting: "Workflows" — Automatedly trigger emails with dynamic blocks using purchase history attributes.
3.18. Benchmark Email
• Feature/Setting: "Automations Pro" — Automate purchase-triggered sequences recommending similar or higher-tier items.
3.19. Intercom
• Feature/Setting: "Outbound Messages" API — Automate product suggestion emails after trigger event.
3.20. Braze
• Feature/Setting: "Customer Journey Orchestration" — Automate cross-channel product recommendation emails.
3.21. Customer.io
• Feature/Setting: "Event-Triggered Campaigns" — Automatedly send upsell flows using custom purchase events.

Benefits

4.1. Automation scales personalized outreach for cross-selling and upselling artificial plant products.
4.2. Automates leveraging data-driven insights for targeted product bundles and premium offers.
4.3. Automated flows increase conversion rates, average order value, and B2B retention.
4.4. Automating eliminates manual intervention, allowing for rapid response to buying behavior and inventory changes.
4.5. Automation supports consistent, brand-aligned messaging with measurable results for wholesale synthetic plant suppliers.

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