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Birthday or anniversary offers to B2B clients

Purpose

1.1. Strengthen B2B client relationships by delivering timely, tailored offers for birthdays/anniversaries, thus increasing repeat orders and loyalty for amusement ride suppliers.
1.2. Automate personalized messaging to celebrate key client milestones, improving engagement and fostering a partnership-oriented image in the entertainment wholesale industry.
1.3. Enable cross-channel campaigns, integrating CRM data, for measurable B2B marketing effectiveness.

Trigger Conditions

2.1. Calendar date matches stored client birthday or business anniversary in CRM.
2.2. New client B2B contact added with future date of birth/anniversary.
2.3. Reminders/alerts generated X days prior to milestone date.
2.4. Offer campaign is scheduled for given milestone frequency (e.g., annual, semi-annual).

Platform Variants

3.1. Salesforce
• Feature: Process Builder or Flow to set up time-based triggers; use Email Alert/API to send offer.
3.2. Microsoft Dynamics 365
• Feature: Workflow automation for milestone date, Email/SMS via connector.
3.3. HubSpot
• Feature: Workflow builder with date-based triggers, 'Send email' action referencing custom property.
3.4. Zoho CRM
• Feature: Custom function with Deluge Script; schedule webhook on date field match.
3.5. Pipedrive
• Feature: Workflow Automation; trigger on custom field, send deal activity/email via API.
3.6. ActiveCampaign
• Feature: Date-triggered automation, email offering with personalization tags.
3.7. Mailchimp
• Feature: Customer Journey Builder; trigger: 'date added to audience', action: 'Send Email'.
3.8. SendGrid
• Feature: Marketing Campaigns API – trigger send on date, template for personalized offer.
3.9. Twilio
• Feature: Programmable SMS, set schedule via API; send templated messages with offer codes.
3.10. Slack
• Feature: Incoming Webhooks for account management channel alerts on client milestones.
3.11. Google Calendar API
• Feature: Programmatic events creation and trigger, send reminders or tasks to sales team.
3.12. Outlook Calendar (Microsoft Graph API)
• Feature: Schedule reminders, email tasks based on client anniversary/birthday.
3.13. Shopify Plus
• Feature: Script Editor; schedule and send discounts via Email/SMS to B2B contacts.
3.14. WooCommerce
• Feature: AutomateWoo plugin; set custom triggers on customer meta fields, send offer.
3.15. Intercom
• Feature: Custom bot triggered by 'company anniversary/birthdate', in-app message for offer.
3.16. Zendesk Sell
• Feature: Triggers and automated notification to account owner/sales team.
3.17. Airtable
• Feature: Automations; check date fields, trigger offer emails via integration.
3.18. SAP Sales Cloud
• Feature: Workflow rule for contact milestone, email via integrated marketing tool.
3.19. ClickSend
• Feature: Scheduled SMS delivery via API on condition match (birthday/anniversary).
3.20. Constant Contact
• Feature: Automated Email Series, schedule based on custom date fields.
3.21. Marketo
• Feature: Smart Campaign – date-based trigger, automated offer send via email.

Benefits

4.1. Strengthens repeat business via client appreciation.
4.2. Ensures timely, consistent recognition without manual work.
4.3. Boosts B2B engagement and conversion for amusement/ride suppliers.
4.4. Centralizes analytics for campaign ROI measurement.
4.5. Supports compliance with company branding and personalization standards.

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