Purpose
1.2. Ensures systematic engagement, education, and conversion of prospects via email, SMS, web, and messaging platforms.
1.3. Tracks lead behavior, scoring, and handover to sales for high-value interactions.
1.4. Provides marketing analytics to measure campaign ROI and customer journey touchpoints.
Trigger Conditions
2.2. CRM lead status changes (e.g., to “interested” or “qualified”).
2.3. Inbound email or SMS inquiry.
2.4. Event registration or product demo request.
2.5. External list import or campaign upload.
2.6. Specific webpage visit or resource download.
Platform Variants
• Feature/Setting: Workflow Rules, Process Builder, or Flow Builder – configure to launch nurture on new lead entry.
3.2. HubSpot
• Feature/Setting: Marketing Automation → Lead Nurturing Email Sequences; trigger workflow from form completion.
3.3. Microsoft Dynamics 365
• Feature/Setting: Customer Journeys – trigger nurture path from new lead record.
3.4. ActiveCampaign
• Feature/Setting: Automations module – initiate email/SMS chain using “Submits Form” trigger.
3.5. Mailchimp
• Feature/Setting: Customer Journeys – start sequence from audience join or tag added.
3.6. Marketo
• Feature/Setting: Smart Campaigns – trigger based on web form fill or list import.
3.7. Pardot
• Feature/Setting: Engagement Studio – start flow from prospect creation.
3.8. Zoho CRM
• Feature/Setting: Workflow Rules/Blueprints – activate nurture on lead entry.
3.9. SendGrid
• Feature/Setting: Automated Campaigns and API v3 Mail Send endpoint – configure sequence of emails.
3.10. Twilio
• Feature/Setting: Programmable Messaging API – send scheduled SMS after form capture.
3.11. Intercom
• Feature/Setting: Series Automations – configure steps following new lead chat/message.
3.12. WhatsApp Business API
• Feature/Setting: Message templates – send drip campaigns after opt-in via webhook.
3.13. Pipedrive
• Feature/Setting: Workflow Automation – begin nurture after new deal/leads.
3.14. Klaviyo
• Feature/Setting: Flows – trigger from list entry or profile property change.
3.15. Drip
• Feature/Setting: Workflows – set rules for email/SMS series on lead addition.
3.16. Google Sheets
• Feature/Setting: Apps Script or Add-ons – watch for row adds, trigger webhooks for nurture.
3.17. ClickSend
• Feature/Setting: SMS API – scheduled text sequence from lead event.
3.18. Slack
• Feature/Setting: Incoming Webhooks/Bots – alert team and notify nurture status.
3.19. Monday.com
• Feature/Setting: Automation Recipes – upon item creation, notify marketing or trigger emails.
3.20. Typeform
• Feature/Setting: Webhooks – on form completion, send data to nurture automation.
3.21. Leadpages
• Feature/Setting: Integration settings – push new leads to email automation via webhook.
3.22. Freshsales
• Feature/Setting: Journeys – trigger communication flows on lead creation.
Benefits
4.2. Reduces manual follow-up, allowing marketing teams to focus on strategic tasks.
4.3. Increases conversion rates with contextually timed touchpoints.
4.4. Enables granular tracking and analytics to optimize future campaigns.
4.5. Improves customer experience via personalized multi-channel communication.
4.6. Supports compliance by automating opt-in/out and message timing.