Marketing & Lead GenerationPurpose
1.2. Streamline and automate follow-up review requests to capture more positive reviews and increase online reputation.
1.3. Ensure prompt and relevant automated outreach post-visit, maximizing review generation without manual work.
1.4. Integrate review automation with other club systems, such as membership management and event booking, for end-to-end efficiency.
Trigger Conditions
2.2. End of membership trial automated trigger.
2.3. Event participation completed triggers automated request.
2.4. Payment or checkout finalized automates review request flow.
2.5. Manual admin marking attendance automates review outreach.
2.6. Integration with POS system signals automated review prompt.
2.7. API call from CRM or club management software to initate automation.
Platform Variants
3.1. Twilio SMS
• Feature: Programmable Messaging – automated SMS review invite; Configure: API endpoint, send SMS with review link after booking.
3.2. SendGrid
• Feature: Marketing Campaigns – automate bulk/email-by-event; Configure automated templates sent post-visit.
3.3. Gmail API
• Feature: Automated email sender; configure OAuth2, auto-send personalized review request to customer.
3.4. Mailchimp
• Feature: Automated journeys; instantiate email sequence, conditional on club system webhooks.
3.5. ActiveCampaign
• Feature: Automations; trigger review campaign based on custom fields (event attended).
3.6. HubSpot
• Feature: Workflow automation; event trigger to send automated review email/SMS.
3.7. Facebook Messenger API
• Feature: Send automated message with review request after club event.
3.8. Google My Business API
• Feature: Automate pulling review links and tracking responses; configure for automatedly adapted outreach.
3.9. Salesforce
• Feature: Process Builder; scheduled automated review requests post-customer engagement.
3.10. Zoho CRM
• Feature: Workflow automation, task on member completion triggers automated email/SMS.
3.11. Microsoft Power Automate
• Feature: Automated workflow setup, event-driven review solicitation.
3.12. Slack API
• Feature: Automated DM via bot with review link to club members.
3.13. Intercom
• Feature: Automated in-app or email messaging post-activity to generate reviews.
3.14. Zapier
• Feature: Multi-platform automation; automated workflow between scheduling/CRM and review request.
3.15. Klaviyo
• Feature: Automated flows; event-based email review prompt.
3.16. WhatsApp Business API
• Feature: Automatedly send message with review link upon attendance or booking completion.
3.17. Constant Contact
• Feature: Automated email templates for review outreach, configured post-event.
3.18. Pipedrive
• Feature: Workflow automation; automatedly sends review request on deal/activity close.
3.19. Typeform
• Feature: Automated embed of review links/forms in followup surveys.
3.20. Webhooks (generic)
• Feature: Create automated call to any endpoint for custom review request distribution.
3.21. Freshdesk
• Feature: After ticket resolution, automated review email configured.
3.22. SurveyMonkey
• Feature: Automated post-visit survey with embedded review links.
Benefits
4.2. Automation eliminates manual admin follow-up workloads.
4.3. Review automation drives higher Google/Facebook rankings and trust.
4.4. Consistent, timely automated outreach improves customer experience.
4.5. Integration automation enables unified data and streamlined operations.
4.6. Multi-channel automator ensures no missed review opportunity.
4.7. Automation allows A/B testing of request messages for maximum impact.
4.8. Automating analytics tracks review campaign effectiveness with dashboards.
4.9. Automated escalation to managers if review threshold not met.
4.10. Deliver a competitive edge through hands-free online reputation management automation.