Purpose
1.2. Covers automating coupon redemptions, event RSVPs, menu downloads, feedback collection, loyalty enrolment, and promotional tracking across multiple digital touchpoints.
1.3. Facilitates seamless integration with marketing, CRM, analytics, and messaging platforms to automate the capture, processing, analysis, and reporting of customer interactions triggered by QR codes.
Trigger Conditions
2.2. Submission of web or app form after code scan.
2.3. SMS, WhatsApp, or email received in response to QR redirect.
2.4. API call or webhook notification from QR platform upon scan.
2.5. Automated entry creation in marketing or CRM system following campaign interaction.
Platform Variants
3.2. SendGrid – Marketing Campaigns API: automate email responses/receipts after QR interactions.
3.3. Zapier – Webhooks/Integromat: automate multi-platform workflow between QR and CRM, marketing, or analytics.
3.4. HubSpot – Workflows API: automate CRM campaign logging, email nurture, and deep analytics on QR engagements.
3.5. Salesforce – Marketing Cloud Journeys API: automate lead creation, engagement scoring, and journey assignment for each scan.
3.6. Google Sheets – API: automate campaign data logging and real-time dashboarding per scan.
3.7. Airtable – Automations: automate structured storage and alerting as scans are recorded.
3.8. Mailchimp – Automations: automate campaign follow-up and audience segmentation by engagement.
3.9. WhatsApp Business API: automate personalized messaging and interactive responses post-QR scan.
3.10. Slack – Incoming Webhooks: automate notifications to marketing team with scan details.
3.11. Stripe Checkout Session API: automate payment recording or voucher redemption against QR-driven offers.
3.12. Shopify – Script/API: automate creation and application of QR-specific discount codes and loyalty.
3.13. Meta Ads Manager – Offline Conversions API: automate reporting campaign-influenced visits and spends.
3.14. Google Analytics 4 – Measurement Protocol: automate tracking of each QR scan as engagement events.
3.15. Typeform – Responses API: automate push of QR-initiated survey or RSVP data into CRM.
3.16. Intercom – Conversations API: automate chat follow-ups for support/admin after QR-based inquiries.
3.17. Freshdesk – Ticket API: automate feedback ticket generation when scan leads to complaint/input.
3.18. ActiveCampaign – Automations API: automate contact tagging and campaign retargeting.
3.19. Power Automate – Flows: automate multi-system synchronizations using QR triggers.
3.20. Bitly – Click API: automate scan analytics and integrate real-time URL tracking data.
Benefits
4.2. Automates real-time customer follow-ups, boosting guest satisfaction.
4.3. Streamlines promotional automated tracking, rewarding, and reporting.
4.4. Automates segmentation and retargeting without manual intervention.
4.5. Enables rapid automated iterative campaign optimization informed by analytics.
4.6. Automatable deployment scales campaigns across locations with minimal effort.
4.7. Automates cross-channel responses, ensuring omnichannel guest engagement.
4.8. Reduces campaign admin time through fully automated workflows.
4.9. Elevates ROI with automation efficiency across marketing functions.
4.10. Ensures every QR-interaction is captured and processed with automator precision.