Purpose
1.2. Automatedly collect data from various sources (ticketing, WiFi, social, email, app interactions) to trigger omnichannel campaigns.
1.3. Optimize visitor journey by automating real-time connection between visitor data and tailored offers, event notifications, or content suggestions.
Trigger Conditions
2.2. Automated detection of return visits or loyalty check-ins.
2.3. Automated engagement with exhibits via QR or NFC.
2.4. Automated subscription/signup on website, app, or event registration.
2.5. Automated response to marketing campaigns or surveys.
2.6. Automated upload or change in user profile.
Platform Variants
• Feature/Setting: Use Contact Builder & Automation Studio API to automate segmentation and trigger journeys.
3.2. HubSpot
• Feature/Setting: Lists API & Workflows automatedly segment visitor contacts and initiate emails/SMS.
3.3. Segment (Twilio)
• Feature/Setting: Track & Identify API automator to collect events and define real-time segments.
3.4. Google Analytics 4
• Feature/Setting: Audiences via Analytics Admin API for automated visitor grouping.
3.5. Mailchimp
• Feature/Setting: Automated tagging and segment API for targeted email automation.
3.6. Klaviyo
• Feature/Setting: Profiles API and Smart Segments automate dynamic grouping for personalized flows.
3.7. ActiveCampaign
• Feature/Setting: Contacts & Segment API automate audience filters for automating follow-up sequences.
3.8. Intercom
• Feature/Setting: Automated segmentation in People & Messaging API linking behaviors to chat/newsletters.
3.9. Zoho CRM
• Feature/Setting: Automated Custom Segments in CRM API for multi-channel automations based on visitor data.
3.10. Microsoft Dynamics 365 Marketing
• Feature/Setting: Dynamic Segments through Power Automate and Customer Insights connector.
3.11. Adobe Experience Cloud
• Feature/Setting: Segments in Audience Manager via REST API for automatable advertising and personalization.
3.12. Pipedrive
• Feature/Setting: Filtered Contact Lists using API to automate marketing push.
3.13. Zendesk
• Feature/Setting: User Segments via Support API to automate targeted ticketing comms or feedback.
3.14. Eventbrite
• Feature/Setting: Automated attendee lists and segmentation via Event Data API for follow-up.
3.15. Tableau
• Feature/Setting: Automated Data Extract API to fuel dashboards or segment feeds.
3.16. Facebook Marketing API
• Feature/Setting: Custom Audiences automate campaign retargeting for known visitors.
3.17. LinkedIn Marketing Solutions
• Feature/Setting: Matched Audiences API for automated outreach to professional demographics.
3.18. SurveyMonkey
• Feature/Setting: Webhooks automate respondent segmentation and push to CRM or ESP.
3.19. Slack
• Feature/Setting: User Groups via SCIM API to automate target comms to community members.
3.20. Shopify
• Feature/Setting: Segment customers using Customer API for cross-promotion of museum shop items.
3.21. Google Tag Manager
• Feature/Setting: Triggers/Variables automate tracking of on-site visitor actions into segmentable data.
3.22. Airship
• Feature/Setting: Automated audience segments for push notifications using SDK or API.
3.23. Braze
• Feature/Setting: Automated segment builder API for rich personalized campaigns.
3.24. Oracle Eloqua
• Feature/Setting: Segmentation REST API for automatable, rule-driven marketing workflows.
Benefits
4.2. Automator enables real-time personalization of offers, optimizing engagement.
4.3. Reduces manual data processing and errors, with automatedly updated lists.
4.4. Automation unlocks multi-channel orchestration (email, SMS, ads, push) from a single data source.
4.5. Allows for automating cross-promotion between museum shop, events, and memberships.
4.6. Enables data-driven insights for future marketing automation strategies.
4.7. Automatable visitor journey mapping supports operational improvements and revenue growth.