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Request photo and video content submissions from guests

Purpose

1. Automate requesting and collecting photo and video content from charter guests for marketing, testimonials, and social proof.

2. Automator sends structured, timely prompts to guests post-trip, encouraging automated media uploads.

3. Centralizes content submissions, automating storage, consent, rights management, and curation for marketing channels.

4. Automation increases volume and quality of user-generated content, boosting reviews, SEO, and engagement.


Trigger Conditions

1. Charter booking completed and guest contact captured.

2. End of fishing tour, based on timetable/event in CRM.

3. After rating/review submitted or after payment confirmed.

4. Scheduled automation (e.g., 24 hours after tour).

5. Automated webhook from booking platform or survey completion.


Platform Variants

1. Twilio SMS

  • Feature/Setting: Automate mass or event-based SMS with media request link; configure “Messaging Service” with webhook triggering on tour completion.

2. SendGrid

  • Feature/Setting: Automate transactional email with photo/video upload link; use Dynamic Templates and Mail Send v3 API triggered by CRM event.

3. Mailchimp

  • Feature/Setting: Automate personalized marketing automation workflow for post-trip content requests; configure Journey automation with custom triggers.

4. WhatsApp Business API

  • Feature/Setting: Automated WhatsApp message with upload request; configure Message Template API, automate via delivery from tour scheduling.

5. Google Forms

  • Feature/Setting: Automate unique Form prefilled link delivery; responses sent to Google Sheets for automated review/curation.

6. Typeform

  • Feature/Setting: Automate branded media submission form via API; auto-mail link based on tour workflow event.

7. Jotform

  • Feature/Setting: Automate file upload form, configure autoresponder with thank-you and consent automation.

8. Dropbox API

  • Feature/Setting: Automate upload requests to guests via “File requests” API, direct uploads into structured branded folders.

9. OneDrive API

  • Feature/Setting: Automate file requests and notifications with Graph API, route media submissions to designated media folders.

10. Google Drive API

  • Feature/Setting: Automated folder creation and upload permission via Drive API, distribute secure upload links post-tour.

11. SurveyMonkey

  • Feature/Setting: Automate survey with file upload and feedback, distribution integrated by API workflow automation.

12. HubSpot

  • Feature/Setting: Automate post-experience workflows, email/SMS with media request, integrate with CRM records.

13. ActiveCampaign

  • Feature/Setting: Automate “After-Tour” sequence with media call-to-action, track engagement, trigger follow-ups.

14. Salesforce Marketing Cloud

  • Feature/Setting: Automate personalized media request journey via API, triggered by object events.

15. Zoho CRM

  • Feature/Setting: Automates workflow sending upload link, tracks submission, automates routing to marketing team.

16. Slack

  • Feature/Setting: Automate Slack notifications to internal staff when media is uploaded, using Incoming Webhooks and Workflow Builder.

17. Discord

  • Feature/Setting: Automate guest-specific invites or upload channels for real-time media sharing, automate moderation.

18. Facebook Messenger Platform

  • Feature/Setting: Automate media submission requests through Messenger bot, configure Send API and Response Handlers.

19. Instagram Graph API

  • Feature/Setting: Automate DMs requesting media sharing/tagging, monitor hashtag-driven UGC via Webhook Subscription.

20. Zapier

  • Feature/Setting: Automate cross-platform triggers; e.g., automate moving media submissions from webforms to storage, CRM, and marketing automation.

21. Microsoft Power Automate

  • Feature/Setting: Automates email/SMS notifications, guests’ file submissions flow to SharePoint, assign review tasks.

22. Airtable

  • Feature/Setting: Automate collection of file links or attachments via forms; automate tagging and workflow steps for review/publishing.

Benefits

1. Automates sender and follow-up of media requests at ideal times, increasing response rates.

2. Eliminates manual chasing, standardizing and automating content intake and rights management.

3. Accelerates automated aggregation and distribution of guest-generated content for digital channels.

4. Enhances SEO/social proof by automating timely collection and automatedly utilizing UGC.

5. Automating the process improves post-tour guest engagement and incentivizes repeat business.

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