Marketing & Social Media AutomationPurpose
1.2. Automatically curate, moderate, and organize food-related UGC for brand-approved marketing campaigns, posts, and stories across channels.
1.3. Ensures a steady stream of high-quality, brand-aligned, food-themed content for scheduled posting or campaign use, all fully automatedly.
1.4. Frees staff time, provides real-time marketing assets, and creates a vibrant online presence that automates audience engagement and retention.
Trigger Conditions
2.2. Restaurant tagged in Twitter (X) mentions or replies.
2.3. Submission of a review on Google, Yelp, or TripAdvisor.
2.4. Customer uploads to website forms or via WhatsApp business chat.
2.5. Entry of UGC in Google Forms, Typeform, or survey tools.
2.6. Email received with photo/video attachment referencing a recent restaurant experience.
2.7. File uploaded to a dedicated Dropbox or OneDrive folder.
2.8. New Discord or Slack message posted in a review/testimonial channel.
Platform variants
• Feature/Setting: Scheduled “/me/photos” and “/me/feed” endpoints to automate fetching tagged posts and curation workflows.
3.2. Instagram Graph API
• Feature/Setting: “/media” and “/tags” endpoints automating monitoring of hashtagged or geo-tagged UGC.
3.3. Twitter (X) API
• Feature/Setting: “GET statuses/filter” to automate tracking of restaurant mentions and automated gathering of UGC tweets.
3.4. Google Business Profile API
• Feature/Setting: “accounts.locations.reviews.list” to automate review collection and analysis.
3.5. Yelp Fusion API
• Feature/Setting: “/businesses/{id}/reviews” endpoint for automatic review fetching.
3.6. TripAdvisor Content API
• Feature/Setting: “/restaurant/{id}/reviews” automating review aggregation for curation.
3.7. WhatsApp Business Cloud API
• Feature/Setting: Webhooks for automated detection of media uploads referencing food experiences.
3.8. Telegram Bot API
• Feature/Setting: “getUpdates” for automating collection of UGC submitted to restaurant’s Telegram channel.
3.9. Slack API
• Feature/Setting: “conversations.history” to automate reading of message content from UGC channels.
3.10. Discord API
• Feature/Setting: “GET /channels/{channel.id}/messages” automatedly gathers UGC from dedicated channels.
3.11. Google Forms API
• Feature/Setting: Webhook or push notifications automate detection and collection of form-submitted UGC.
3.12. Typeform API
• Feature/Setting: “/responses” endpoint for automatedly gathering new media from contest/survey forms.
3.13. Mailgun API
• Feature/Setting: Inbound route automation to extract UGC attachments from incoming emails.
3.14. SendGrid Inbound Parse Webhook
• Feature/Setting: Automated extraction of UGC from received emails.
3.15. Dropbox API
• Feature/Setting: “/files/list_folder” automated monitoring of uploads in UGC folders.
3.16. OneDrive API
• Feature/Setting: “/delta” endpoint automates detection of new uploads in a curation folder.
3.17. Google Drive API
• Feature/Setting: “about.get, files.list” for automatedly tracking new UGC files submitted by patrons.
3.18. Canva API
• Feature/Setting: Template automation for UGC import and curation-ready design output.
3.19. Monday.com API
• Feature/Setting: Board automation to catalog, tag, and assign UGC review tasks.
3.20. Airtable API
• Feature/Setting: “List Records” automation to build curated UGC content libraries.
3.21. Buffer API
• Feature/Setting: Automated post queueing of curated UGC to Spanish Grill restaurant channels.
3.22. Hootsuite API
• Feature/Setting: Automator triggers for scheduling approved UGC to target platforms.
Benefits
4.2. Lowers manual effort, queue posts in real-time for agile campaigns.
4.3. Automated moderation and deduplication ensure brand consistency.
4.4. Curated content libraries enhance staff collaboration and accelerate campaign launches.
4.5. Reduces human error, automates cross-channel marketing, and maximizes engagement by posting fresh, authentic customer content.