Automatic imaging and lab result notifications

Purpose

1.1. Automate real-time notifications to oncologists, nurses, and patients when imaging or lab results are available.
1.2. Automates the delivery of result summaries, status updates, and next-step reminders within the clinical workflow.
1.3. Automation extends to documenting result dissemination in patient records and timestamping delivery for compliance tracking.
1.4. Improves timeliness, reduces manual oversight, and enables automated escalation if results aren't reviewed within SLA.
1.5. Centralizes multi-channel communication (SMS, email, in-app, EHR inbox) for critical medical updates.
1.6. Integrates automated notifications with EMR/EHR, scheduling, and task management platforms.
1.7. Ensures HIPAA-compliant communication and audit trails automatically.

Trigger Conditions

2.1. New lab result or imaging report finalized or uploaded in EMR/LIS/PACS.
2.2. Change of report status to ‘Ready for Review’ or ‘Critical’.
2.3. Signed off or verified by pathologist/radiologist.
2.4. Patient data match or order number found.
2.5. Time-based trigger for periodic scan of new results.
2.6. Trigger on manual request by provider or automated workflow event.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate SMS dispatch via "Messages API." Sample: POST /Messages with result text to practitioner/user.
3.2. SendGrid
• Feature/Setting: Automate result email notification using "Mail Send API" with dynamic template for results.
3.3. Microsoft Teams
• Feature/Setting: Automate posting to channel using "Incoming Webhook" with JSON payload containing the result summary.
3.4. Slack
• Feature/Setting: Automate alert to clinical Slack channel using "chat.postMessage" API for new result notification.
3.5. Epic EHR
• Feature/Setting: Automate in-system notification using "FHIR CommunicationRequest" resource with result link.
3.6. Cerner Millennium
• Feature/Setting: Automate alerts via "Message Center API" for clinicians on receipt of new imaging/lab.
3.7. Meditech
• Feature/Setting: Automates workflow leveraging "MPI Query API" and triggers custom notifications in system inbox.
3.8. Salesforce Health Cloud
• Feature/Setting: Use "Platform Events" and "Process Builder" to automate notification tasks to users.
3.9. PagerDuty
• Feature/Setting: Trigger urgent escalation with "Events API v2" for abnormal or critical results.
3.10. ServiceNow Healthcare
• Feature/Setting: Automate creation of task or alert in "Incident/Task API" upon result availability.
3.11. Gmail API
• Feature/Setting: Automate result-based email via "Users.messages.send" API to practitioners.
3.12. Outlook 365
• Feature/Setting: Automate email alerts by sending through "Graph API /sendMail" endpoint.
3.13. Google Chat
• Feature/Setting: Automate posting to space using "Chat API" with results summary card.
3.14. WhatsApp Business API
• Feature/Setting: Automate result notifications via "messages" endpoint for authorized clinicians/patients.
3.15. Zoom
• Feature/Setting: Automate message or meeting invite using "Chat Messages API" for results discussion.
3.16. DocuSign
• Feature/Setting: Automate sending secured result PDFs using "Envelopes: create and send" workflow.
3.17. Box
• Feature/Setting: Automate upload of finalized reports to shared folders using "Files Upload API" triggering notification.
3.18. Dropbox
• Feature/Setting: Automates moving results to shared folders and notify via "Files and Sharing API."
3.19. Asana
• Feature/Setting: Create automated tasks for result follow-up using "Tasks API."
3.20. Monday.com
• Feature/Setting: Automate creation of workflow item on new result using "Create Item" API.
3.21. Jira
• Feature/Setting: Automate issue creation for follow-up with "REST API" on new/critical results.
3.22. Mailgun
• Feature/Setting: Automate email notifications with "Messages API" for secure communication of results.

Benefits

4.1. Automates delivery of lab/imaging results for faster provider action.
4.2. Automation reduces missed or delayed reviews, supporting patient safety.
4.3. Tracks delivery, read, and escalation states automatedly for compliance.
4.4. Automates multi-system, multi-channel communication with minimal IT overhead.
4.5. Enables automating audit trails and documentation for regulatory needs.
4.6. Increases patient engagement via automated informational messages.
4.7. Customizable automated thresholds for escalation and urgent alerts.
4.8. Automator can be adjusted for on-call rotations, care pathways, or staff assignment.
4.9. Automatable across diverse EHR, communication, and task management platforms.
4.10. Frees clinical staff from manual notification, optimizing operational bandwidth.