Prescription authorization and tracking

Purpose

1. Enable secure, compliant digital authorization for veterinary prescriptions, automating requests between clinics, veterinarians, and pharmacies.

2. Track prescription status, renewal processes, and automate history logging for legal and regulatory compliance.

3. Centralize prescription data for rapid retrieval during audits, treatment planning, and regulatory reporting.

4. Reduce manual errors and ensure timely approval and refills to enhance patient care and operational efficiency.

Trigger Conditions

1. Electronic prescription generation by a veterinarian in the EMR system.

2. Request for prescription refill submitted by client or pharmacy.

3. Expiry or completion of an active prescription.

4. Regulatory or internal review/audit cycle initiation.

5. Prescription-related compliance notification received from government or professional bodies.

Platform Variants

1. Zoho Creator

• Feature: Workflow automation. Configure a custom form submission event to capture prescription details and push to pharmacy via REST API.
  

2. Salesforce Health Cloud

• Feature: Process Builder flow for when a record with “Prescription Pending” is created/updated; triggers approval, and logs status.
  

3. Microsoft Power Automate

• Feature: Scheduled ‘Prescription Expiry’ check with automated approval email and Teams notification using connectors.
  

4. DocuSign

• Feature: eSignature request for prescription authorization using embedded signing URLs programmatically via DocuSign API.
  

5. Athenahealth

• API: Clinicals API to fetch and update prescription states; configure “New Prescription” webhook for authorization events.
  

6. Epic (Open.epic)

• API: FHIR PrescriptionRequest endpoint to automate outgoing/incoming prescription authorization and status polling.
  

7. Cerner PowerChart

• API: Orders and Results, RxOrder API. Configure event notification on new or amended prescriptions for workflow triggers.
  

8. Surescripts

• API: Prescription Benefit and Routing API to automate requests, receive fill status, and log completions to clinic records.
  

9. Meditech Expanse

• Feature: Expanse Orders Management with automated task list for prescription review and pharmacy communication.
  

10. Google Cloud Functions

• Feature: REST API triggers on “prescription authorization” events in Firestore; push updates to notification and compliance endpoints.
  

11. AWS Lambda

• Feature: Scheduled cron job to reconcile authorization status with pharmacy API, log events, and notify team in Slack.
  

12. Slack

• Feature: Workflow Builder/Incoming Webhooks to notify teams on prescription request, authorization, and completion.
  

13. Twilio SMS

• Feature: Event-driven SMS notifications to veterinarians, clients, or pharmacies on submission, approval, or renewal.
  

14. Intercom

• Feature: Automated in-app or email messages based on prescription lifecycle events, using Intercom webhooks.
  

15. SendGrid

• Feature: Transactional emails for each stage of prescription process, triggered via API on record change.
  

16. Monday.com

• Feature: Custom automations to update boards, move records, and assign users when prescription events occur.
  

17. Google Sheets

• Feature: AppScript for automatic entry of prescription events and status changes, with triggered notification emails.
  

18. Asana

• Feature: Task automation for prescription follow-ups and compliance reviews with custom fields and webhook triggers.
  

19. HubSpot

• Feature: Workflow automation to move deals/tickets through stages as prescription is authorized or filled.
  

20. Freshdesk

• Feature: Ticketing automation to generate and close compliance tickets tied to prescription actions via API.
  

21. Dropbox Sign (formerly HelloSign)

• Feature: API signature requests on prescription forms with webhook callback to update medical records.
  

22. SAP Business One

• Feature: Integration framework to move prescription data into SAP for compliance and inventory tracking.
  

Benefits

1. Reduces prescription processing time and manual entry errors.

2. Improves compliance with veterinary medicine regulations.

3. Real-time tracking enables faster patient care and response to refill needs.

4. Automated logging streamlines preparation for audits and accreditation.

5. Enhances security by centralizing and securing sensitive prescription records.

6. Scalable for single or multi-location animal hospitals.

7. Minimizes missed refills, improving animal health outcomes.

8. Reduces administrative burden on staff, reallocating resources to patient care.

9. Increases transparency and accountability throughout the lifecycle of prescriptions.

10. Enables seamless integration between clinical, administrative, and compliance teams.