Member Management and CommunicationPurpose
1.2. Ensure all members receive timely email/SMS notifications, including reminders, agenda distribution, cancellations, and follow-up communications.
1.3. Reduce manual administrative overhead in coordinating mass communications to diverse lists of recipients with customizable, trackable messages.
Trigger Conditions
2.2. Meeting details updated (time, location, agenda).
2.3. Urgent notification or crisis update required.
2.4. Member status changed (e.g., new joiner, resignation, change of contact info).
Platform Variants
3.1. Twilio
• Feature/Setting: SMS API, set up a messaging service SID, configure programmable SMS endpoint with cooperative’s list management.
• Sample config: Use POST /Messages API with meeting details as the message body.
3.2. SendGrid
• Feature/Setting: Dynamic Templates, set up invitation/reminder templates; use v3 Mail Send API for mass emailing.
• Sample config: POST to /mail/send with dynamic JSON and recipient list.
3.3. Amazon Simple Notification Service (SNS)
• Feature/Setting: Create topics for meetings; use Publish API to send SMS/Email to subscribed members.
• Sample config: Publish action with JSON payload to TopicARN.
3.4. Microsoft Outlook 365
• Feature/Setting: Calendar Event API + SendMail API for automatic invites and updates.
• Sample config: POST /me/sendMail with JSON containing event summary and recipients.
3.5. Gmail (Google Workspace)
• Feature/Setting: Gmail API, configure message creation and send endpoints for notification emails.
• Sample config: users.messages.send using MIME with event details.
3.6. Slack
• Feature/Setting: Incoming Webhooks for DM or channel posts; configure webhook URL in cooperative communications channel.
• Sample config: POST JSON payload with event text and member channel/user IDs.
3.7. Pusher Beams
• Feature/Setting: Publish to mobile devices for push notifications (SMS/Email fallback).
• Sample config: Trigger publish API with meeting payload.
3.8. ClickSend
• Feature/Setting: SMS Send API for single/bulk notifications, configure contact lists.
• Sample config: POST to /sms/send with numbers, message, and custom sender ID.
3.9. Mailchimp
• Feature/Setting: Campaign Automation Triggers, set up segment-based notifications.
• Sample config: Create ‘Meeting Reminder’ automation workflow.
3.10. ActiveCampaign
• Feature/Setting: Automation builder, use webhook/trigger on event creation for campaigns.
• Sample config: Automation sending emails on meeting creation trigger.
3.11. HubSpot
• Feature/Setting: Workflow automation with Emails and SMS, integrate with member contact lists.
• Sample config: Sequence based on meeting scheduled property.
3.12. MessageBird
• Feature/Setting: SMS API for regional/global messaging, configure API token and message templates.
• Sample config: POST /messages with recipient, originator, and body.
3.13. Plivo
• Feature/Setting: Bulk SMS API, set up messaging service, sender ID, and target numbers.
• Sample config: POST /v1/Account/{auth_id}/Message/.
3.14. Brevo (formerly Sendinblue)
• Feature/Setting: Email Campaigns and SMS Campaigns APIs, configure contact attributes for personalization.
• Sample config: Transactional send with meeting merge tags.
3.15. Zoho Mail
• Feature/Setting: Mail Send API, create templates for standardized meeting notifications.
• Sample config: POST to send email with member fields.
3.16. Salesforce Marketing Cloud
• Feature/Setting: Journey Builder automation, set up data-driven triggers.
• Sample config: Journey triggered by new event record.
3.17. Viber Business Messages
• Feature/Setting: Message API for direct notifications, configure business account.
• Sample config: POST to /pa/send_message with member IDs.
3.18. Telegram Bots
• Feature/Setting: Bot API, sendMessage endpoint for group/member alerts.
• Sample config: POST /bot{token}/sendMessage with chat IDs.
3.19. WhatsApp Business API
• Feature/Setting: Message Templates, trigger notification on approved meeting event.
• Sample config: POST /v1/messages with template name and variable data.
3.20. Mandrill (Mailchimp Transactional)
• Feature/Setting: API for transactional emails, configure template and API key.
• Sample config: messages/send API call with meeting content.
3.21. Infobip
• Feature/Setting: Omnichannel API (SMS, Email), set up flow for automated notifications.
• Sample config: Use /sms/1/text/single for member phone numbers.
3.22. Facebook Messenger APIs
• Feature/Setting: Messenger Platform Send API, automate direct messages to members.
• Sample config: POST to /me/messages.
3.23. Mailgun
• Feature/Setting: Messages API; configure mass emails with member address list.
• Sample config: POST /messages with batch recipients.
Benefits
4.2. Reduces manual labor through dynamic, criteria-based automated distribution.
4.3. Provides audit trails and delivery reports for compliance and tracking.
4.4. Enables message personalization, increasing member receptivity and action rates.
4.5. Scales with cooperative growth without additional admin resource allocation.