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Prayer request form routing and notifications

Purpose

1.1. Automate prayer request form submissions’ collection, routing, and notifications for Armenian Apostolic church members.
1.2. Automates dissemination of prayer needs to clergy, designated prayer groups, and administrators.
1.3. Automated communication builds community engagement and timely support.
1.4. Enables a streamlined, automatable workflow for prayer request intake, assignment, tracking, and reporting.

Trigger Conditions

2.1. Form submission via church website, mobile app, or embedded third-party form.
2.2. Receipt of specific keyword in email, SMS, Messenger, or WhatsApp.
2.3. New Google Sheet row or database entry.
2.4. Voice message via IVR phone line.
2.5. API call from third-party platforms.

Platform Variants

3.1. Google Forms
• Feature/Setting: Automate webhook trigger to POST on submission.
3.2. Microsoft Power Automate
• Feature/Setting: Automated “When a new response is submitted” Microsoft Forms trigger.
3.3. Typeform
• Feature/Setting: Automate webhook POST to backend service or notification list.
3.4. Jotform
• Feature/Setting: Automated integration via Zapier to send alerts and update database.
3.5. Zapier
• Feature/Setting: Automates multi-step workflow for new submission notification, assignment, and message.
3.6. Make (Integromat)
• Feature/Setting: Build automated scenario to receive, log, and route requests to staff.
3.7. Twilio SMS
• Feature/Setting: Automated SMS for alerts; configure “Incoming Message” webhook for custom parsing.
3.8. SendGrid
• Feature/Setting: Automate personalized notification email via transactional API.
3.9. Slack
• Feature/Setting: Automate “Incoming Webhook” notifications to dedicated prayer request channel.
3.10. Discord
• Feature/Setting: Automate prayer request alerts using Discord Webhook with message formatting.
3.11. WhatsApp Business API
• Feature/Setting: Automated message with prayer request to select group chat or admin list.
3.12. Microsoft Teams
• Feature/Setting: Automate message card sent to dedicated “Prayer Requests” channel.
3.13. Airtable
• Feature/Setting: Automate form intake, store data, and automate notifications through automation scripts.
3.14. HubSpot
• Feature/Setting: Automate CRM pipeline update and automated email/SMS on new prayer submission.
3.15. Salesforce
• Feature/Setting: Automated case creation, workflow notification triggers.
3.16. Mailchimp
• Feature/Setting: Automated audience tag and segment updates for tailored messages.
3.17. Gmail
• Feature/Setting: Automate email rules for priority routing or labels; automated template replies.
3.18. Outlook
• Feature/Setting: Automated email categorization and team notifications.
3.19. Trello
• Feature/Setting: Automate new card creation on “Prayer Requests” board with assignment.
3.20. Monday.com
• Feature/Setting: Automates item creation and notification workflow for task assignment.
3.21. Notion
• Feature/Setting: Automate new database entry creation and notification.
3.22. ClickUp
• Feature/Setting: Automate task creation and assignee notification for pastoral staff.
3.23. Asana
• Feature/Setting: Automate task creation and alert to clergy or volunteers.
3.24. Facebook Messenger API
• Feature/Setting: Automatedly deliver requests to clergy’s Messenger inbox.

Benefits

4.1. Automated form intake provides immediate acknowledgment to church member.
4.2. Automates routing and prevents lost or overlooked prayer requests.
4.3. Reduces manual clerical burden via automated processing.
4.4. Built-in audit trail enables automated tracking and reporting for church leadership.
4.5. Improved communication efficiency via automating notifications across platforms.
4.6. Automatable escalation logic ensures urgent needs get prioritized.
4.7. Scales with member growth through automation without additional admin resources.
4.8. Automator ensures privacy controls and audit logs for sensitive requests.

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