Purpose
1.2. Integrate multiple systems (forms, CRM, communication, welcome kits, notifications) for an end-to-end member onboarding workflow tailored to the Apostolic denominational structure and privacy requirements.
1.3. Ensure new members are efficiently welcomed, notified, enrolled in orientation, assigned pastoral care, and added to all essential church communication lists.
Trigger Conditions
2.2. Receipt of a WhatsApp/SMS/Email with member intent.
2.3. QR code scan or NFC tap during Sunday service registration desk.
2.4. API call from external event (e.g., conference registration) or manual staff trigger.
Platform Variants
• Feature: Trigger on form submission via webhook; configure to capture all form fields.
3.2. Microsoft Forms
• Setting: Enable workflow on form response collection with Power Automate connector.
3.3. Typeform
• Feature: Webhook endpoint configuration under Connect > Webhooks; send submission data in JSON format.
3.4. JotForm
• Feature: Use “Webhooks” integration under form settings; push all submission details.
3.5. Cognito Forms
• Feature: Configure the Webhook (Beta) integration to POST data on submission.
3.6. Salesforce
• API: Use REST API to create new Lead/Contact record; endpoint POST /services/data/vXX.X/sobjects/Contact/.
3.7. HubSpot
• API: POST to /crm/v3/objects/contacts upon registration; personalize onboarding sequence trigger.
3.8. Zoho CRM
• API: Use Zoho CRM API to insert new Lead; trigger onboarding workflows under Setup > Automation > Workflow Rules.
3.9. Mailchimp
• API: Add new member to segment using POST /lists/{list_id}/members; auto-send welcome series.
3.10. SendGrid
• Feature: Trigger welcome email on Add Contact API v3 POST /marketing/contacts.
3.11. Twilio SMS
• API: POST to /Messages.json to send onboarding SMS; auto-text stepwise next actions.
3.12. WhatsApp Business API
• API: Use /v1/messages to dispatch onboarding and pastor contact messages.
3.13. Slack
• API: Use /conversations.invite and /chat.postMessage to welcome members into new member channels.
3.14. Microsoft Teams
• Feature: Use Microsoft Graph API to add to Teams group and send welcome messages.
3.15. Airtable
• API: PATCH /v0/{baseId}/{tableId} to insert member details and update status columns.
3.16. Notion
• API: Use /v1/pages to create onboarding checklist entry per member.
3.17. Trello
• API: Use POST /1/cards to make a member onboarding card; assign church staff/mentors.
3.18. ClickUp
• API: Use /api/v2/task POST to generate onboarding task lists and reminders.
3.19. DocuSign
• Feature: Send digital onboarding packet and receive e-signature for church membership covenant via Envelopes::create API.
3.20. Zapier
• Feature: Use “Webhooks by Zapier” to receive data and chain onboarding automations across all platforms.
3.21. Pipedrive
• API: POST /persons and start onboarding deals; configure workflow automations per pipeline.
3.22. Church Community Builder (CCB)
• API: Use individual_profiles_create to register new profile and auto-assign ministry groups.
Benefits
4.2. Seamless multi-channel communication for engagement (email, SMS, chat, WhatsApp).
4.3. Task assignment and team accountability for welcome and follow-up.
4.4. Documented, trackable onboarding process ensures no member is missed.
4.5. Integration with church CRM and communication tools ensures ongoing connection and data consistency.
4.6. Faster new member assimilation, resulting in increased engagement and retention.