Purpose
1.2. Automate personalized re-engagement to encourage lapsed members’ return using relevant channels (SMS, email, calls, app notifications).
1.3. Maintain updated church member records and support leadership in fostering stronger community ties.
1.4. Generate actionable insights on congregation engagement trends for administration and pastoral teams.
Trigger Conditions
2.2. Zero response to mass communications (emails/SMS/push) within a defined timeframe.
2.3. Last check-in date exceeds inactivity threshold.
2.4. Absence from recurring group activities or voluntary events.
2.5. No donations or event registrations over a preset period.
Platform variants
• Feature/Setting: Automated SMS re-engagement, setup with inactivity filters triggering SMS campaigns.
3.2. SendGrid (Automation API)
• Feature/Setting: Scheduled email flows targeting inactive users, template with dynamic personalization fields.
3.3. Mailchimp (Customer Journeys)
• Feature/Setting: Trigger automated re-engagement sequences for segmented inactive groups.
3.4. Pushwoosh (Push Notification API)
• Feature/Setting: Deliver app notifications based on user inactivity tracking in mobile apps.
3.5. Slack (Incoming Webhooks)
• Feature/Setting: Notify staff or group leaders of inactivity cases for direct outreach.
3.6. Microsoft Teams (Microsoft Graph API)
• Feature/Setting: Post inactivity alerts in channel based on member database updates.
3.7. Salesforce (Process Builder/Flow)
• Feature/Setting: Launch engagement campaigns when member activity score falls below threshold.
3.8. Google Sheets (Apps Script API)
• Feature/Setting: Log inactivity incidents and trigger email merges for outreach from member roster sheet.
3.9. Zoom (Webinar/Meeting API)
• Feature/Setting: Alert for nonattendance, trigger follow-up invites to future events.
3.10. WhatsApp Business (Cloud API)
• Feature/Setting: Auto-send inactivity reminders or devotional check-ins to lapsed participants.
3.11. HubSpot (Workflows API)
• Feature/Setting: Schedule re-engagement emails for members flagged as inactive in CRM.
3.12. ActiveCampaign (Automations)
• Feature/Setting: Custom automation maps inactivity to follow-up paths (email/SMS).
3.13. Airtable (Automations)
• Feature/Setting: Change member record status, trigger bulk re-engagement messages.
3.14. Facebook Messenger (Messenger Send API)
• Feature/Setting: Send personalized check-in messages after defined period of no interaction.
3.15. Church Community Builder (API)
• Feature/Setting: Detect non-participation in small groups, drive engagement tasks to ministry teams.
3.16. Planning Center (People API)
• Feature/Setting: Query attendance logs, issue automated notifications to absentees.
3.17. Zapier (Zaps with Filters & Delays)
• Feature/Setting: Orchestrate cascaded follow-ups between communication platforms after inactivity signal.
3.18. Flocknote (API or Event Triggers)
• Feature/Setting: Email or SMS reminders to members inactive in group discussions or list activity.
3.19. OneSignal (Notification API)
• Feature/Setting: Push reminders to mobile and web to re-engage users flagged by inactivity reports.
3.20. Pushover (Message API)
• Feature/Setting: Instantly alert leadership or volunteers about disengaged congregants.
3.21. Realm (Events & Check-In Integration)
• Feature/Setting: Monitor check-ins for absence patterns, trigger personalized notes.
3.22. Trello (API Webhooks)
• Feature/Setting: Create follow-up cards for at-risk members directly on ministry boards.
Benefits
4.2. Personalized, automated outreach increases return rates.
4.3. Less manual tracking, freeing staff/volunteers for relational ministry.
4.4. Consolidated engagement data improves reporting and leader decision-making.
4.5. Consistent, omnichannel reminders respect member preferences and privacy.