Purpose
1.2. Automatedly notify members by email, SMS, or other channels based on their upcoming expiry date.
1.3. Enable automating payment processing and membership extension using integrated billing systems.
1.4. Automate staff notifications and database updates for renewed or lapsed memberships.
1.5. Automating reduces manual administrative workload and eliminates missed renewal opportunities.
1.6. Automates communication workflows to boost retention and engage the members.
Trigger Conditions
2.2. No payment or renewal confirmation has been received by the renewal date.
2.3. Successful payment triggers automated extension and confirmation workflow.
2.4. System detects lapsed or inactive memberships during scheduled automated audits.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Automate SMS reminders. Configure the Message API with event-based triggers and templates (e.g., POST /Messages Endpoints).
3.2. SendGrid
• Feature/Setting: Automate email reminders. Use the Mail Send API and dynamic templates for timed, personalized emails (v3/mail/send POST).
3.3. PayPal
• Feature/Setting: Automate payment collection. Integrate the Subscription API to manage renewals and recurring billings.
3.4. Stripe
• Feature/Setting: Automate membership payment handling using Subscription APIs; Webhook for payment success triggers.
3.5. Google Calendar
• Feature/Setting: Automate event reminders. Create automated events via the Calendar API (events.insert) for due dates.
3.6. Outlook 365
• Feature/Setting: Automate calendar and email reminders using Graph API to schedule and send automated notifications.
3.7. HubSpot
• Feature/Setting: Automate CRM membership lifecycle. Use Workflows and Contacts API for automated nurture and renewal reminder campaigns.
3.8. Salesforce
• Feature/Setting: Automate opportunity renewals. Configure Process Builder and REST API for automated renewal deals and follow-ups.
3.9. Slack
• Feature/Setting: Automate internal member renewal alerts. Use Incoming Webhooks and Bots API for automated staff notifications.
3.10. Mailchimp
• Feature/Setting: Automate multi-channel reminders. Use the Campaigns API to automate email series tied to renewals.
3.11. Airtable
• Feature/Setting: Automate database updates using Airtable Automations and API when memberships are processed.
3.12. Zapier
• Feature/Setting: Automate cross-platform workflows. Configure trigger-action zaps for membership status changes and notifications.
3.13. Calendly
• Feature/Setting: Automate renewal meeting booking through Webhooks and Scheduling API for consultations.
3.14. DocuSign
• Feature/Setting: Automate collection of updated signed agreements using Envelope API for renewals requiring contracts.
3.15. Typeform
• Feature/Setting: Automate membership data collection using the Webhooks API when reminding for renewals.
3.16. QuickBooks Online
• Feature/Setting: Automate payment and invoice processing using the Payments and SalesReceipt APIs.
3.17. Freshdesk
• Feature/Setting: Automate member support ticketing via API when queries about automating renewals are submitted.
3.18. Google Sheets
• Feature/Setting: Automate spreadsheet updates by using Sheets API to track member renewal status.
3.19. ActiveCampaign
• Feature/Setting: Automate marketing automation workflows for renewal reminder sequences via Automation API.
3.20. Microsoft Teams
• Feature/Setting: Automate renewal discussion threads using Webhook connectors; send automated reminders to staff channels.
3.21. WooCommerce
• Feature/Setting: Automate e-commerce membership renewals by configuring Subscriptions API and webhook events for user actions.
Benefits
4.2. Automated reminders and processing reduce lapsed memberships and lost revenue.
4.3. Automating ensures consistent and timely communication with members.
4.4. Multiple platform integrations allow diverse, automatable member journeys.
4.5. Enables scalable automation and robust audit trails for compliance.
4.6. Improves member experience by providing seamless, fully automated renewal flows.