Purpose
1.2. Automates updating product availability and stock levels in real-time across locations to prevent overselling.
1.3. Ensures automatic alignment of promotions, discounts, and pricing strategies with minimal manual intervention.
1.4. Provides an automated consolidated view of sales analytics, enabling smarter purchasing and marketing decisions.
1.5. Supports automating loyalty programs and customer rewards whether purchase is online or in-store.
Trigger Conditions
2.2. Automates on product stock level changes (received shipment, damages, returns).
2.3. Automates when price, discount, or promotion is updated in the central system.
2.4. Customer data update or new registration occurring in either channel triggers automating of CRM data.
Platform Variants
3.1. Shopify
• Feature/Setting: Admin API — automate syncing of order and inventory events with physical POS.
3.2. Lightspeed Retail
• Feature/Setting: Webhooks — automate push and pull of product levels between systems.
3.3. Vend (by Lightspeed)
• Feature/Setting: API Products endpoint — automatedly syncs products and inventory updates.
3.4. Square
• Feature/Setting: Orders API & Catalog API — automate item, order, and stock transactions.
3.5. WooCommerce
• Feature/Setting: REST API — automates reading/writing products, stock, orders via endpoints.
3.6. Revel Systems
• Feature/Setting: Inventory API — automate bi-directional inventory updates.
3.7. Clover
• Feature/Setting: Inventory API and Order API for automated syncing.
3.8. Toast
• Feature/Setting: Partner Connect API — automates order and item data sharing.
3.9. Magento (Adobe Commerce)
• Feature/Setting: Inventory API, Sales API — automate real-time online/in-store stock syncing.
3.10. SAP Customer Checkout
• Feature/Setting: Data Replication interface — automatedly transfers POS transactions to ERP.
3.11. Oracle MICROS
• Feature/Setting: Simphony API — automate sales/inventory information flow.
3.12. NCR Silver
• Feature/Setting: APIs for automating real-time order and inventory updates.
3.13. BigCommerce
• Feature/Setting: Webhooks and API Orders endpoint — automate syncing of transactions and SKUs.
3.14. Openbravo POS
• Feature/Setting: Integration Web Services — automates centralized data management.
3.15. SquareSpace Commerce
• Feature/Setting: Commerce API — automate order, inventory, and product sync.
3.16. QuickBooks POS
• Feature/Setting: Data Exchange API — automating of sales and inventory postings.
3.17. Salesforce Commerce Cloud
• Feature/Setting: OCAPI or data exports — automate order and stock flows.
3.18. NetSuite SuiteCommerce
• Feature/Setting: SuiteTalk API — automates synchronizing inventory and sales.
3.19. Linnworks
• Feature/Setting: Inventory Management API — automates centralized inventory updates.
3.20. DEAR Systems
• Feature/Setting: Public API — automate reading/writing to orders and inventory.
Benefits
4.2. Real-time data leads to automated decision-making and instant response to sales trends.
4.3. Reduces time spent on manual entry and automates back-office reconciliation tasks.
4.4. Enables scalable omni-channel automation for expansion without added overhead.
4.5. Automated customer insights generate targeted marketing and loyalty rewards.
4.6. Enhanced customer satisfaction with unified experience through automation.