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Automated digital product or voucher delivery

Purpose

1.1. Automate instant delivery of digital products or vouchers via online purchases for pet-friendly cafés, ensuring customers receive e-tickets, digital gift cards, or discount vouchers immediately after payment.
1.2. Streamline customer experience, support high-volume orders, minimize manual intervention, and facilitate secure, tracked delivery of digital assets for animal café establishments.
1.3. Enable omnichannel fulfilment, integrating all sales channels (website, mobile app, messaging, social media) with digital delivery, reliably syncing product stock, and automating post-purchase communication.

Trigger Conditions

2.1. Successful online payment confirmation received.
2.2. Manual approval of order flagged via an admin dashboard.
2.3. Scheduled digital voucher campaign or gifting workflow triggered by customer event (e.g., birthday, loyalty milestone).
2.4. Purchase via third-party marketplace or embedded online store widget.

Platform Variants

3.1. Shopify
• Feature/Setting: Use “Order Payment” webhook to trigger custom fulfillment app; configure via Admin → Notifications → Webhooks.
3.2. WooCommerce
• Feature/Setting: “Order Completed” hook (woocommerce_order_status_completed); connect via REST API for digital file/voucher issuance.
3.3. Stripe
• Feature/Setting: “Checkout.session.completed” webhook endpoint; deliver download links via Stripe Functions or external HTTP push.
3.4. PayPal
• Feature/Setting: IPN (Instant Payment Notification) URL, trigger digital delivery on “Completed” transaction event.
3.5. Square
• Feature/Setting: “Payment Updated” webhook; link to digital asset delivery API in developer dashboard.
3.6. Magento
• Feature/Setting: “Sales Order Payment Success” event observer; custom module for voucher generation and email delivery.
3.7. Wix
• Feature/Setting: Automations with “After a successful payment”; send email or integrate with digital delivery app via Wix Velo.
3.8. LemonSqueezy
• Feature/Setting: “Order.created” webhook; issue download link via e-mail template.
3.9. Mailchimp
• Feature/Setting: “Tag added” automation to user profile; trigger transactional email with voucher code using Mandrill (Mailchimp Transactional Email API).
3.10. Klaviyo
• Feature/Setting: “Placed Order” event; configure flow to send unique digital product or code.
3.11. SendGrid
• Feature/Setting: Transactional Templates; integrate with Inbound Parse Webhook to send vouchers or links upon HTTP call.
3.12. Twilio SendGrid SMS
• Feature/Setting: SMS API with custom template triggers for order event; send digital voucher SMS.
3.13. Zapier
• Feature/Setting: Connect e-commerce event to e-mail, SMS, or secure file delivery step; configure via preset templates (“Zap”).
3.14. Pabbly Connect
• Feature/Setting: Automation workflow linking payment confirmation to email or WhatsApp voucher delivery action.
3.15. ActiveCampaign
• Feature/Setting: Automation recipes triggered by e-commerce tag or event; deliver e-ticket.
3.16. MailerLite
• Feature/Setting: E-commerce integration with “On purchase” trigger; automate digital delivery email.
3.17. Google Drive
• Feature/Setting: Create and share link API for digital voucher file; auto-send using Apps Script or workflow tools.
3.18. WhatsApp Business API
• Feature/Setting: Automated template messages for delivery of voucher image or code after verified purchase event.
3.19. Telegram Bot API
• Feature/Setting: Send document/message endpoint, push digital voucher to user’s Telegram account.
3.20. Salesforce Commerce Cloud
• Feature/Setting: Custom post-payment hooks; use Commerce APIs to attach digital voucher to customer record and email.
3.21. HubSpot
• Feature/Setting: Workflow “Deal Won” trigger with e-mail delivery via Marketing Automation or Transactional Email API.
3.22. Typeform
• Feature/Setting: After payment or form complete, trigger webhook to digital delivery endpoint.

Benefits

4.1. Eliminates manual sending of vouchers, e-tickets, or digital assets, saving staff resources.
4.2. Reduces human error, ensuring accurate, rapid fulfilment and positive customer experience.
4.3. Centralizes reporting and tracking for all digital deliveries; enables audit and traceability.
4.4. Supports omnichannel customer journeys by integrating with various shopfronts, payment processors, and communications platforms.
4.5. Scales with business demand, supporting flash sales, campaigns, and peak traffic without additional staff.
4.6. Facilitates personalization and segmentation for targeted promotions (e.g., birthday vouchers).
4.7. Enhances security through automated, validated delivery with single-use voucher codes.

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