Inventory update across physical and online channels

Purpose

1.1. Enable real-time synchronization of inventory data between physical stores and online channels in animal cafes, ensuring up-to-date stock levels for pet products, consumables, and merchandise across all customer touchpoints.
1.2. Prevent overselling, reduce manual workload, minimize stockout risks, and streamline order fulfillment for pet-friendly cafés operating in retail and eCommerce environments.

Trigger Conditions

2.1. Physical sale event processed at POS terminal.
2.2. Online order placed or canceled via web store or marketplace.
2.3. Inventory adjustment by staff (e.g., stock intake, spoilage, pet food expiration).
2.4. Scheduled daily/periodic inventory reconciliations.

Platform Variants

3.1. Shopify
• Feature: Shopify Inventory API.
• Setting: POST/PUT /admin/api/2023-01/inventory_levels/set.json — Configure webhook on inventory update, direct API sync after sale.
3.2. Square POS
• Feature: Inventory Management API.
• Setting: Use /v2/inventory/changes endpoint to emit inventory adjustments in real time.
3.3. WooCommerce
• Feature: REST API inventory update.
• Setting: Automatically PATCH /wp-json/wc/v3/products/{id}, adjust stock_quantity field as orders close.
3.4. Lightspeed
• Feature: Inventory endpoint API.
• Setting: Listen to Item.InventoryCount event, sync updates via /API/Account/{accountID}/ItemInventory endpoint.
3.5. Vend (now Lightspeed Retail X-Series)
• Feature: Stock Control API.
• Setting: Trigger webhook on /stock_orders/received, run PUT to /products/{product_id}/inventory.
3.6. SquareSpace
• Feature: Inventory webhook & Commerce API.
• Setting: Receive inventory.available webhook, sync with physical store backend via PATCH call.
3.7. Clover
• Feature: Inventory API.
• Setting: Monitor /v3/merchants/{mId}/items, PATCH item quantities on order events.
3.8. Magento (Adobe Commerce)
• Feature: Stock API integration.
• Setting: Use /V1/stockItems/{sku} for real-time update triggered by POS or online orders.
3.9. BigCommerce
• Feature: Products Inventory API.
• Setting: PATCH to /stores/{store_hash}/v3/catalog/products/{id}, with changed inventory_level.
3.10. Toast (Food POS system)
• Feature: Inventory webhook events.
• Setting: Integrate with external cloud function on item_sold event and reflect in eCommerce backend.
3.11. Wix eCommerce
• Feature: Wix Inventory API.
• Setting: Use incrementInventory/decrementInventory methods on collection after transaction event.
3.12. Amazon Seller Central
• Feature: MWS Inventory Feed API.
• Setting: Submit _POST_INVENTORY_AVAILABILITY_DATA_ feeds following physical sale.
3.13. Google Sheets (inventory as central repo)
• Feature: Google Sheets API — Append/Update row.
• Setting: PATCH specific cell or row on sale or shipment event from any linked POS or online system.
3.14. QuickBooks Commerce
• Feature: Inventory API v3.
• Setting: PUT /inventory/adjustments after receiving webhook from storefront or physical POS.
3.15. OpenCart
• Feature: REST API — Stock update.
• Setting: POST to /api/stock, include product_id and quantity delta as body.
3.16. Ecwid
• Feature: Inventory webhooks and Products API.
• Setting: Listen to order.created webhook, PATCH /api/v3/products/{productId} for stock tracking.
3.17. Orderhive
• Feature: Order/Inventory automation API.
• Setting: On order.completed hook, sync quantities via POST /api/v2/products/bulk_update.
3.18. Zapier
• Feature: Webhook and filter steps.
• Setting: Receive trigger via Zapier Webhook URL, update inventory in all bound eCommerce/POS with POST or PATCH.
3.19. Microsoft Dynamics 365 Retail
• Feature: OData REST API (Products/Inventory).
• Setting: PATCH to products endpoint on inventory movement, subscribe to change events.
3.20. Salesforce Commerce Cloud
• Feature: OCAPI (Open Commerce API) or Inventory Service.
• Setting: PATCH inventory_records/{record_id}, post-update on order or sale.

Benefits

4.1. Eliminates manual reconciliation between physical and online inventory.
4.2. Instant visibility of true stock position across all sales channels.
4.3. Lower risk of overselling and customer dissatisfaction.
4.4. Streamlined operations—automatic updates free up staff to provide better customer service.
4.5. Supports accurate analytics and forecasting for pet product trends in animal cafes.
4.6. Reduces inventory carrying costs and waste (e.g., perishable treats).
4.7. Enables scalability as new sales channels or locations are added.