Purpose
1.2. Enable seamless proactive notifications, recurring task creation, compliance tracking, and incident resolution.
1.3. Maintain a clean, secure, and customer-ready showroom by eliminating manual follow-ups and reducing emergency repairs.
1.4. Centralize maintenance documentation, inventory tracking, service vendor logs, and compliance reports.
Trigger Conditions
2.2. Staff-submitted maintenance requests via digital or kiosk forms.
2.3. Automated incident detection from IoT sensors or security cams (e.g., breakage, movement at off-hours).
2.4. Past-due tasks or recurring maintenance cycles in asset management software.
2.5. Compliance dates for security audits and insurance needs.
Platform variants
3.1. Google Calendar
• API endpoint: Events.insert
• Auto-create recurring tasks for each display, auto-invite assigned staff.
3.2. Microsoft Outlook 365
• Feature: Calendar REST API, /me/events
• Schedule and update maintenance appointments with notifications.
3.3. Slack
• Feature: chat.postMessage
• Send real-time direct messages to teams whenever maintenance tasks are assigned or completed.
3.4. Trello
• API: POST /1/cards
• Auto-create cards for each maintenance event, set checklists for compliance steps.
3.5. Jira
• API: /rest/api/3/issue
• Generate issues for vendor tasks, assign to facilities management.
3.6. ServiceNow
• Feature: Table API POST to Incident
• Register each incident or request for audit purposes.
3.7. Asana
• API: /tasks
• Assign, track, and report on recurring jobs per asset.
3.8. Zendesk
• API: Tickets POST /api/v2/tickets
• Log staff-submitted problems and maintenance completion status.
3.9. Airtable
• API: POST /v0/appID/Maintenance
• Log inventory, task frequency, completion data.
3.10. Zoho Creator
• Feature: Scheduler + Workflow
• Design triggers for custom forms and vendor alerts.
3.11. Salesforce
• Feature: Process Builder / Flows
• Trigger maintenance task creation and email reminders via automation rules.
3.12. Twilio SMS
• API: Messages.create
• Send mobile SMS alerts for urgent displays needing immediate maintenance.
3.13. SendGrid
• API: Mail Send v3
• Deliver detailed summary emails after each maintenance run.
3.14. Microsoft Teams
• Feature: Incoming Webhook Connector
• Push status updates for open tasks inside channel chats.
3.15. Monday.com
• API: mutations to create_item
• Build and assign workflows for routine security checks.
3.16. HubSpot
• Feature: Workflows + Task API
• Schedule follow-up emails and create CRM maintenance logs.
3.17. Dropbox
• API: /files/upload
• Centralize upload of vendor reports and photo documentation.
3.18. QuickBooks
• Feature: Bill/Expense API
• Auto-track and schedule payment for vendor services upon task closure.
3.19. Honeywell Security (IoT Integration)
• API: /events/alarms
• Detect after-hours access or incident and schedule urgent inspection.
3.20. Zapier
• Feature: Scheduled and Triggered Zaps
• Multi-step routing to connect calendar, email, ticketing, and vendor alerts in single workflows.
3.21. Notion
• API: POST /v1/pages
• Collect and write back structured logs for all maintenance history per display.
3.22. DocuSign
• API: /v2.1/accounts/{accountId}/envelopes
• Automate vendor signature requests and contract renewals.
3.23. Freshservice
• Feature: Service Desk API POST
• Create tickets for each maintenance report from floor staff or customers.
Benefits
4.2. Boosts response speed by automating vendor/staff assignment and reminders.
4.3. Enables centralized maintenance records for audits, insurance, and sales assurance.
4.4. Reduces downtime, surprise costs, and operational risk for high-value inventory.