Operations & Fleet ManagementPurpose
1.2. Automate notifications to fleet managers, drivers, and passengers when location milestones are reached (e.g., approaching pickup/drop-off, delays).
1.3. Support route monitoring and compliance, estimated time-of-arrival notifications, and incident flagging.
1.4. Integrate with existing scheduling, dispatch, safety, and customer communication workflows for holistic fleet oversight.
Trigger Conditions
2.2. Scheduled pickup/drop-off time approaches or delays detected.
2.3. Vehicle status changes (e.g., stopped/unexpected deviation/long idle).
2.4. Manual trigger from dispatcher or driver application.
Platform Variants
3.1. Twilio Programmable SMS
• Feature/Setting: 'SendMessage' SMS API; triggered when GPS device reports threshold proximity. Example: configure webhook to invoke SMS after geofence entry.
3.2. SendGrid
• Feature/Setting: 'Mail Send' API; auto-email ETA or alert to passenger linked to vehicle trip. Use dynamic templates with vehicle and time variables.
3.3. Google Maps Platform
• Feature/Setting: 'Geolocation API' and 'Geofencing'; set up boundaries for pickup zones, receive alerts on entry/exit events.
3.4. Azure Maps
• Feature/Setting: Mobility APIs for route tracking and 'Geofence API'; alert dispatcher dashboard with status changes.
3.5. AWS SNS (Simple Notification Service)
• Feature/Setting: SMS/Email/Push notification topics; dynamically subscribe users per trip and publish messages triggered by vehicle status.
3.6. Firebase Cloud Messaging
• Feature/Setting: 'Topic Messaging'; push notifications to mobile apps on key events (e.g., shuttle approaching).
3.7. Pusher Channels
• Feature/Setting: Real-time WebSocket notifications; configure vehicle location events for dispatcher web dashboards.
3.8. OneSignal
• Feature/Setting: Automated location-based push notifications; configure triggers for app users upon approaching stop.
3.9. Slack
• Feature/Setting: Incoming Webhooks; post real-time alerts into dispatcher or management Slack channels.
3.10. Microsoft Teams
• Feature/Setting: Connector/Webhook; notify operations channel on exceptions or delays detected by GPS data.
3.11. Fleet Complete
• Feature/Setting: Webhook on real-time GPS event/alert; external notification or API call to update company systems.
3.12. Samsara
• Feature/Setting: 'Alerts' API; set geofence and ETA notification triggers, send SMS/email to stakeholders.
3.13. GPS Insight
• Feature/Setting: Scheduled and incident-based notification rules; send alerts via integrated email/SMS.
3.14. Verizon Connect
• Feature/Setting: ‘Live Map’ webhooks; configure rules for proximity/arrival and trigger notifications.
3.15. Geotab
• Feature/Setting: ‘Rules’ for geofence and custom notifications; create API event triggers for workflow automation.
3.16. Zapier
• Feature/Setting: GPS event webhook triggers; route to email/texting apps for alert distribution.
3.17. Route4Me
• Feature/Setting: Real-time vehicle tracking feature; webhook to send push/email/SMS notifications to predefined contacts.
3.18. Targa Telematics
• Feature/Setting: Geofencing and POI event management; setup for instant notifications to dispatch systems.
3.19. TomTom Telematics
• Feature/Setting: Webfleet 'Notifications' API; send automatic alerts on geofence crossing or route deviation.
3.20. Glympse
• Feature/Setting: Geofencing triggers with location sharing; notify passengers via in-app or SMS links.
Benefits
4.2. Reduces manual communication efforts and dispatcher workload.
4.3. Enhances passenger experience via timely, reliable notifications.
4.4. Aids compliance and safety tracking for airport authorities and regulatory needs.
4.5. Enables rapid response to delays, incidents, or deviations, minimizing customer disruption.