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Alert maintenance team for scheduled boat maintenance

Purpose

1.1. Automate the notification process to alert the maintenance team for scheduled boat maintenance in fishing charter operations.
1.2. Ensure planned maintenance occurs punctually to reduce downtime, optimize boat availability, extend fleet lifespan, and comply with safety regulations.
1.3. Automate tracking of recurring and ad-hoc maintenance tasks across multiple vessels in real-time to create auditable records and streamline audit compliance.
1.4. Enable automated workflow escalation if tasks are overdue or require supervisor attention.

Trigger Conditions

2.1. Scheduled dates set in booking or asset management systems reach a maintenance threshold (e.g., every 300 engine hours, monthly intervals).
2.2. Manual logs indicating wear or maintenance flags recorded by crew.
2.3. Completion of X charters or hours since last maintenance logged in AMS (Asset Management System).
2.4. Automated API push from telematics or sensor data on board boats indicating maintenance thresholds surpassed.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Send SMS using Twilio Programmable Messaging API with “appointment reminder” template.
• Sample: Configure webhook trigger to invoke API endpoint with staff number, time, maintenance details.

3.2. SendGrid
• Feature/Setting: Send automated alert emails via SendGrid Mail Send API.
• Sample: Configure schedule-based trigger to send to maintenance group email.

3.3. Slack
• Feature/Setting: Send automated Slack channel message using Incoming Webhook URL.
• Sample: Format JSON post payload with maintenance task, time, and vessel.

3.4. Microsoft Teams
• Feature/Setting: Schedule message posting via Teams Incoming Webhook connector.
• Sample: Automate notification with vessel and task data.

3.5. Google Calendar
• Feature/Setting: Automatically create and share events using Calendar API.
• Sample: Event title—“Boat Maintenance: [Vessel]”, invite maintenance and supervisor emails.

3.6. PagerDuty
• Feature/Setting: Trigger incident using Events API v2 for escalated or urgent maintenance.
• Sample: Automate payload for incident creation if maintenance not acknowledged in X hours.

3.7. Zendesk
• Feature/Setting: Create automated maintenance ticket using Tickets API.
• Sample: Populate ticket with asset, issue, and due date.

3.8. ServiceNow
• Feature/Setting: Automate work order creation using REST Table API.
• Sample: “cmdb_ci” field pre-filled with vessel details, urgency set per input.

3.9. Trello
• Feature/Setting: Automated card creation in maintenance board using Trello API.
• Sample: Card with title, checklist, and due date based on schedule.

3.10. Asana
• Feature/Setting: Task API to create recurring automated tasks assigned to team.
• Sample: Task name: “Maintenance [Vessel]”, assignee, deadline.

3.11. Jira
• Feature/Setting: Automated issue creation in maintenance Jira project via REST API.
• Sample: Issue type = Task, with vessel and timing in description.

3.12. Notion
• Feature/Setting: Database entry for boat maintenance via API with date, description, and assigned users.
• Sample: Schedule automator to create and update entries.

3.13. Monday.com
• Feature/Setting: Automated item creation in board using Monday.com API.
• Sample: Populate maintenance template: boat, date, team.

3.14. Airtable
• Feature/Setting: Record automator in maintenance base using Airtable API.
• Sample: Automated record fills fields: scheduled time, status, vessel.

3.15. ClickUp
• Feature/Setting: Task creation using ClickUp Tasks API with reminders.
• Sample: Configure automator for recurring scheduled maintenance.

3.16. HubSpot
• Feature/Setting: Ticket automation using the CRM Tickets API.
• Sample: Ticket with vessel, summary, assigned to maintenance group.

3.17. Freshservice
• Feature/Setting: Automate Service Request creation via Freshservice API.
• Sample: Requestor = ops manager, subject = scheduled boat maintenance.

3.18. Discord
• Feature/Setting: Automated bot DM or channel message using Discord Webhook.
• Sample: Trigger maintenance alert for scheduled or urgent tasks.

3.19. Bitrix24
• Feature/Setting: Schedule an automated “Task” via Task API.
• Sample: Task includes maintenance info, deadline, supervisor.

3.20. Outlook/Exchange
• Feature/Setting: Automated meeting/event invite using Microsoft Graph API.
• Sample: Send invite with location, vessel, and notes.

3.21. Pushover
• Feature/Setting: Mobile push alerts using Pushover API.
• Sample: Immediate alert to maintenance lead on event creation.

3.22. WhatsApp Business API
• Feature/Setting: Automated message to team WhatsApp group with job details.

3.23. SAP
• Feature/Setting: Create automated maintenance work order using SAP Maintenance API.

3.24. Zoho Mail
• Feature/Setting: Automate dispatch email via Mail Send API to maintenance contacts.

3.25. Salesforce
• Feature/Setting: Case record automation using Salesforce REST API; work order setup.

Benefits

4.1. Full automation eliminates manual oversight and ensures timeliness.
4.2. Automator reduces human error and missed scheduling.
4.3. Automates escalation for overdue tasks, keeping fleet operational.
4.4. Automation provides robust audit trail across systems.
4.5. Automating cross-platform alerts increases accountability and response rates.
4.6. Automated processes optimize operational efficiency and reduce downtime costs.

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