Purpose
1.2. Automate real-time monitoring of ride occupancy, trigger restriction actions, notify staff and guests, update digital signage, and synchronize status in management systems.
Trigger Conditions
2.2. Manual override signal from operators or safety control system.
2.3. Emergency or maintenance condition detected.
Platform Variants
• Feature/Setting: Cloud function for real-time capacity check; set event trigger from occupancy sensor API.
3.2. Azure Logic Apps
• Feature/Setting: Automated workflow using “When HTTP request is received” trigger to restrict access on capacity breach.
3.3. Google Cloud Functions
• Feature/Setting: Function receives occupancy updates, triggers restriction routine on threshold.
3.4. Twilio Programmable SMS
• Feature/Setting: Trigger SMS to staff phones when ride is locked; configure via Studio Flow and ‘Send Message’ widget.
3.5. SendGrid
• Feature/Setting: Send automated capacity-reached emails; utilize Web API v3 Mail Send endpoint.
3.6. Slack API
• Feature/Setting: Post real-time ride status in operator Slack channels with ‘chat.postMessage’ method.
3.7. Microsoft Teams Webhook
• Feature/Setting: Trigger adaptive card notification to team when ride is restricted via incoming webhook URL.
3.8. Salesforce Service Cloud
• Feature/Setting: Log access restriction as a case with REST API "POST /services/data/vXX.X/sobjects/Case/".
3.9. HubSpot
• Feature/Setting: Update ride status property in Ride Management custom object through CRM API.
3.10. SAP ERP
• Feature/Setting: Trigger BAPI function module to update ride operations status.
3.11. Oracle Cloud HCM
• Feature/Setting: Dispatch instant alert to safety staff via Notification Service REST API.
3.12. Zendesk
• Feature/Setting: Open automated ticket on access denial event via Ticket API endpoint.
3.13. Workday
• Feature/Setting: Send ride occupancy alert through ‘Workday Notification REST API’.
3.14. ServiceNow
• Feature/Setting: Log incident for capacity breach with Create Incident API.
3.15. Google Calendar
• Feature/Setting: Schedule restricted status on shared ride calendar with ‘Events: insert’ endpoint.
3.16. Power BI
• Feature/Setting: Trigger dashboard update via REST API on access restriction event.
3.17. Tableau
• Feature/Setting: Refresh ride operation visualizations on data trigger using Tableau REST API.
3.18. Cisco Webex
• Feature/Setting: Send ride-linked space notification with Meetings API ‘create meeting’ webhook.
3.19. Freshdesk
• Feature/Setting: Auto-generate support ticket for ride restriction with Ticket Create API.
3.20. Active Directory
• Feature/Setting: Toggle digital access permissions using Graph API for ride-attendant group.
3.21. Google Sheets
• Feature/Setting: Log occupancy snapshots and restriction events using Sheets API ‘Append Values’ method.
3.22. PagerDuty
• Feature/Setting: Initiate incident escalation via Events API when restriction triggered.
Benefits
4.2. Accelerated staff/guest notification, reducing response times.
4.3. Data-driven operational insights for ride management and planning.
4.4. Seamless event logging and compliance documentation.