Ride performance and utilization reports

Purpose

1.1. Collect, analyze, and distribute ride performance and utilization metrics for operational optimization.
1.2. Ensure timely identification of maintenance needs, ride efficiency analysis, and capacity management.
1.3. Automate the delivery of tailored reports to stakeholders (managers, operators, maintenance teams).
1.4. Enable proactive adjustments to staffing, maintenance schedules, and ride operations based on accurate, real-time data.
1.5. Facilitate compliance with internal/external standards by logging ride incidents, downtimes, and throughput.

Trigger Conditions

2.1. Scheduled intervals (e.g., every hour, shift end, daily, weekly).
2.2. Event-driven (ride reset, downtime threshold reached, occupancy anomaly detected, incident log entry).
2.3. Manual trigger by supervisor or management dashboard action.
2.4. API webhook triggered by ride control system or IoT sensor status change.

Platform Variants

3.1. Google Sheets
- API: Sheets API, "spreadsheets.values.append" to log new ride metrics; scheduled read for report generation.
3.2. Microsoft Power BI
- API: Power BI REST API, "datasets/refreshes" for auto-refresh; event-driven dashboards.
3.3. Tableau
- API: Tableau REST API, "Add Data Source" for ride metrics ingestion; auto-schedule extract refresh.
3.4. Snowflake
- Feature: Snowpipe, real-time data ingestion from ride systems to central warehouse.
3.5. AWS Lambda
- Trigger: Scheduled event or EventBridge; Lambda function parses ride logs and sends results.
3.6. Zapier
- Feature: Scheduler + Webhooks, set up routine report pulls; push notifications via integrated apps.
3.7. Twilio SMS
- API: Messages API, "Create Message" to deliver metric alerts/report summaries to staff.
3.8. Slack
- API: Incoming Webhooks, post performance/utilization summaries to ops channel.
3.9. Microsoft Teams
- API: Bot Framework, "sendActivity" for direct notification; channel posting for group reports.
3.10. SendGrid
- API: "Mail Send" for emailing scheduled reports as PDF/CSV attachments.
3.11. HubSpot
- API: "Engagements API" for logging operations KPIs to management dashboards.
3.12. Salesforce
- API: Custom Object API, create/update records for each ride performance metric.
3.13. Monday.com
- API: Item creation, "create_item" for auto-updating ride status boards.
3.14. Airtable
- API: "Create Record" for realtime ride log ingestion and rolling reports.
3.15. Notion
- API: "pages.create" to archive reports in departmental workspace.
3.16. ServiceNow
- API: Incident Management, open case automatically upon downtime anomaly.
3.17. Jira
- API: Create Issue, log each operational anomaly or performance breach.
3.18. DataDog
- API: Metrics API, push ride telemetry for advanced dashboards/alerting.
3.19. Power Automate
- Trigger: Scheduled/automated flows, Excel to Teams notification.
3.20. IBM Cloud Functions
- Trigger: HTTPS API; ingest raw metrics and trigger ticket creation/report batch.
3.21. Splunk
- API: HTTP Event Collector, log ride data for analysis, alarms, and reports.

Benefits

4.1. Eliminates manual report generation, saving labor costs and reducing errors.
4.2. Enables real-time, data-driven operational responses.
4.3. Optimizes ride scheduling and staffing.
4.4. Early anomaly and maintenance detection reduces downtime.
4.5. Automates compliance logging, supporting audits and safety reviews.
4.6. Customizes stakeholder notifications, improving communication and accountability.
4.7. Scales seamlessly as ride inventory and KPIs grow.