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Staff shift scheduling and attendance tracking

Purpose

1.1. automate staff shift scheduling, availability collection, and real-time attendance tracking to streamline operations, ensure optimal ride staffing, reduce manual errors, record compliance, manage last-minute changes, and integrate attendance logs for payroll and operational analytics specific to theme park rides.

Trigger Conditions

2.1. New week/month scheduling window opens
2.2. Manager submits/update shift roster
2.3. Employee submits/update availability
2.4. Ride operator requests shift swap
2.5. Employee clocks in/out or fails to do so
2.6. Unplanned ride downtime triggers staffing changes
2.7. Alert from occupancy sensors or real-time park attendance data
2.8. Compliance audit/random schedule checks

Platform Variants


3.1. Google Calendar
• Feature/Setting: API — automate event creation, invite staff, send reminders, capture RSVPs

3.2. Microsoft Outlook 365
• Feature/Setting: Microsoft Graph API — access & update shared calendars, trigger email notifications

3.3. Slack
• Feature/Setting: Scheduling bot, API workflows — send shift reminders, attendance prompts, allow self check-ins

3.4. Zoom
• Feature/Setting: Meetings API — auto-create team briefings linked to schedule changes

3.5. Twilio SMS
• Feature/Setting: Programmable Messaging — send shift notifications/SMS confirmations

3.6. WhatsApp Business API
• Feature/Setting: Send proactive shift alerts, collect staff responses on availability

3.7. When I Work
• Feature/Setting: API for shift management — auto assign, update shifts, fetch attendance logs

3.8. Deputy
• Feature/Setting: Open API — manage scheduling, send alerts, retrieve timesheet data

3.9. Kronos Workforce Ready
• Feature/Setting: Scheduling API — integrate for shift assignments, attendance inputs

3.10. ADP Workforce Now
• Feature/Setting: API — push/pull attendance records for payroll

3.11. BambooHR
• Feature/Setting: Time Tracking API — auto-log attendance, flag discrepancies

3.12. SAP SuccessFactors
• Feature/Setting: OData API — automate schedule publication & attendance reporting

3.13. Salesforce
• Feature/Setting: Custom Objects & Flows — store shift data, trigger staff communication

3.14. Zendesk
• Feature/Setting: Sunshine Conversations — route staff queries on shifts and attendance

3.15. Workday
• Feature/Setting: HCM API — synchronize shift and attendance info for compliance

3.16. ServiceNow
• Feature/Setting: Workflow automation — record incidents related to staffing shortages

3.17. Zoho People
• Feature/Setting: Attendance & Shift API — automate log entries, conflicts flagging

3.18. Microsoft Teams
• Feature/Setting: Shifts API & adaptive cards — notify staff, confirm clock-ins

3.19. Jibble
• Feature/Setting: Web hooks, timesheet API — auto-track attendance, schedule adherence alerts

3.20. Paychex Flex
• Feature/Setting: Time & Attendance API — push staff attendance records for wage calculation

3.21. Asana
• Feature/Setting: Task creation API — assign and notify support roles for rides

3.22. Trello
• Feature/Setting: Cards & notifications API — manage swap requests, cover gaps visually

3.23. QuickBooks Time
• Feature/Setting: Time tracking API — auto-log shifts, trigger exception alerts

3.24. Airtable
• Feature/Setting: Custom views API — centralized dashboard for scheduling+attendance data

Benefits

4.1. Eliminates manual scheduling errors and double-bookings
4.2. Reduces time spent on communication and confirmations
4.3. Enables real-time, transparent attendance records
4.4. Improves shift coverage and ride-side compliance
4.5. Automates data flow into payroll and analytics systems
4.6. Supports last-minute staff notifications and shift swaps
4.7. Scales easily as park staff numbers grow

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