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Table allocation and real-time occupancy updates

Purpose

1. To automate table allocation, availability, and real-time occupancy status for a chanko restaurant, centralizing data from reservations, walk-ins, and cancellations across platforms.

2. Enables automated tracking, assignment, and release of tables, synchronizes instant updates to staff and guests, and prevents double-bookings via automated notifications and database sync.

3. Improves guest experience by automating occupancy visibility, optimizes seating turnover, triggers automatable alerts for readiness, and integrates with digital menus and POS for full automation.


Trigger Conditions

1. New reservation requested online, via phone, or in-person (API/webhook/IVR automation triggers).

2. Guest marks arrival via kiosk, SMS, app, or QR code (check-in automation).

3. Table status updated by staff via POS, app, or tablet system (status automation).

4. Reservation canceled or no-show detected (automated freeing of tables).

5. Walk-in registration on digital waitlist triggers automated table allocation sequence.


Platform Variants

1. Twilio SMS

  • Feature/Setting: Automate SMS alerts using Messaging API for check-in, confirmations, and table ready notifications. Configuration: Webhook triggers, phone number pool, automated templates.

2. SendGrid

  • Feature/Setting: Email API automates table allocation notices and confirmations. Configuration: Transactional email templates, event webhook integration.

3. Google Calendar API

  • Feature/Setting: Automate reservation mapping and calendar updates using Calendar API for occupancy/availability. Configuration: Calendar event insert, update, and delete automation.

4. Firebase Realtime Database

  • Feature/Setting: Automates live table status syncing with real-time listeners and automated database triggers. Configuration: Table node for occupancy, triggers on update.

5. Microsoft Outlook API

  • Feature/Setting: Automate reservation invites with calendar items for table bookings. Configuration: createEvent endpoint, automated reminders.

6. Slack

  • Feature/Setting: Automate staff alerts for table turns and status changes using Incoming Webhooks. Configuration: webhook setup, automated message routing by channel.

7. Square POS API

  • Feature/Setting: Automates seat status changes based on orders/payments. Configuration: Webhook on order completion, API for table assignment.

8. Shopify

  • Feature/Setting: Automate integration with restaurant merchandise orders tied to reservations. Configuration: Order create webhook, customer tag automation.

9. Airtable

  • Feature/Setting: Database automator for table allocations and guest waitlist syncing. Configuration: BASE for tables, automations for status updates.

10. HubSpot

  • Feature/Setting: Automate reservation follow-ups with Contact API. Configuration: Automated workflows for guest status, reservation pipeline.

11. Salesforce

  • Feature/Setting: Automates guest records and table assignment using API automation flows. Configuration: Data flow automation, triggers on record updates.

12. Wix Bookings API

  • Feature/Setting: Online automated reservation management and real-time availability via Webhooks. Configuration: Bookings API automation, automated reminders.

13. Google Sheets

  • Feature/Setting: Automate table log, reservation, and occupancy tracking via Sheets API. Configuration: Append cells, automate triggers for updates.

14. Calendly

  • Feature/Setting: Automate guest reservations and link to availability settings. Configuration: Automation rules for slot allocation, confirmation emails.

15. Zoho Creator

  • Feature/Setting: Database-driven automator for seating and reservation workflows. Configuration: Workflow rules, live dashboards.

16. Zapier

  • Feature/Setting: Automates multi-platform integration and triggers across web apps. Configuration: Automated Zaps for table status, notifications.

17. Oracle Hospitality API

  • Feature/Setting: POS and table management automation via open APIs. Configuration: Automated table assign, real-time occupancy sync.

18. Resy API

  • Feature/Setting: Automate third-party reservations, confirmations, and cancellations. Configuration: Webhooks, API reservation endpoints.

19. OpenTable API

  • Feature/Setting: Automates reservation ingestion and table status sync. Configuration: Restaurant reservation API, automated notifications.

20. Trello

  • Feature/Setting: Visual kanban-style card automation for tables and occupancy. Configuration: Power-Up automations, webhook for moving cards.

21. Notion API

  • Feature/Setting: Automate tracking tables, guest flow, and updates. Configuration: Database automation, notification workflows.

Benefits

1. Automates accurate, instant allocation and frees staff from manual scheduling.

2. Real-time automation of occupancy status eliminates double-bookings and improves guest turnover.

3. Automator systems optimize revenue and seat utilization via automated allocation logic.

4. Automated notifications enhance staff and guest communication, reducing wait times.

5. End-to-end automating of booking, check-in, and release boosts operational efficiency.

6. Facilitates automating reporting, analytics, and historical occupancy trends for managers.

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