Automated Order Notification to the Kitchen – Detailed Description
Purpose
2.2. Synchronize Point of Sale (POS) and kitchen workflow so every incoming order automatedly triggers a notification through preferred channels or systems.
2.3. Enable real-time inventory tracking by automating updates each time an order is placed.
Trigger Conditions
3.2. Online delivery platform order confirmation for pork cutlet rice bowl.
3.3. Specific product stock falls below a predefined threshold automatically.
3.4. Scheduled order entries, e.g., pre-orders for lunch service.
Platform Variants and Function/API to Configure
– Feature/Setting: SendMessage API – Automate SMS notification to kitchen staff phone number (e.g., /Messages POST with body: “New Order: Tonkatsu Don, Qty 3”)
4.2. SendGrid
– Feature/Setting: Mail Send API – Configure automatedly triggered email to kitchen display (v3/mail/send endpoint with dynamic template data)
4.3. Slack
– Feature/Setting: Incoming Webhooks – Automate a message to a #kitchen-alerts channel with full order details
4.4. Microsoft Teams
– Feature/Setting: Connector API – Automated order alert card to a specific team/channel
4.5. Google Chat
– Feature/Setting: Webhook – Automate a chat bot message posting order specifics into the kitchen room
4.6. Discord
– Feature/Setting: Bot Message API – Automatedly post order embed message into a kitchen-only Discord channel
4.7. WhatsApp Business API
– Feature/Setting: Message Send API – Automation sends WhatsApp notification to sous chef
4.8. PagerDuty
– Feature/Setting: Event API – Trigger kitchen alert as an incident; automated reassignment possible
4.9. Zendesk
– Feature/Setting: Ticket Creation API – Automated creation of ticket per order for kitchen tracking
4.10. Trello
– Feature/Setting: Card Create API – Automator moves new order cards to “Prepare” list on a kitchen board
4.11. Asana
– Feature/Setting: Task Create API – Automated task for each order, assign to kitchen staff
4.12. Monday.com
– Feature/Setting: Item Create API – Inventory board update for automating ingredient tracking per order
4.13. Notion
– Feature/Setting: Database Update API – Automate database entry “Order Received” with full specs
4.14. Shopify
– Feature/Setting: Order Notification Webhook – Trigger kitchen notification workflow upon new shop order
4.15. Square POS
– Feature/Setting: Orders API – Subscribe webhook for “order.created” to automate kitchen handoff
4.16. Toast POS
– Feature/Setting: Webhook Integration – Listen for new orders and automate subsequent kitchen alert
4.17. Sapaad
– Feature/Setting: Notification API – Automate kitchen printer notification for each order event
4.18. Clover POS
– Feature/Setting: Orders API – Automation triggers once order state changes to “open”
4.19. Lightspeed
– Feature/Setting: Restaurant API – Subscribe endpoint for order events, automate direct kitchen updates
4.20. Freshdesk
– Feature/Setting: Ticket Create API – Each automated order logs a support ticket for kitchen tracking
4.21. Splunk
– Feature/Setting: HTTP Event Collector – Log each order as an event for analytics, triggering automated kitchen alerts
4.22. Zapier
– Feature/Setting: Webhooks/Automation Triggers – Orchestrate notifications between POS and kitchen staff channels
4.23. Google Sheets
– Feature/Setting: Sheets API – Automatedly append new row per order with triggers for kitchen alert
Benefits
5.2. Real-time, automatedly delivered notifications improve kitchen efficiency and customer satisfaction.
5.3. Automated order/inventory updates enable just-in-time ingredient management.
5.4. Automating the notification process increases speed and consistency from order to preparation.