Integration with shipping carriers for status updates

Purpose

1.1. Automate the real-time retrieval and distribution of shipping status updates from multiple carriers to enhance the order fulfillment process in Australian ethnic goods retail stores.
1.2. Automatically update customers and internal teams on shipping progress, delays, or delivery confirmations without manual intervention.
1.3. Streamline order management by centralizing shipment tracking data, automating notifications, and triggering further automations tied to delivery milestones (e.g., review requests, restocking).

Trigger Conditions

2.1. New tracking number is generated upon order shipment.
2.2. Carrier status update (in transit, out for delivery, delivered, exception) is detected via webhook, API, or polling.
2.3. Customer inquiry or internal request for order status automation.

Platform Variants

3.1. Australia Post
• Feature/Setting: Tracking API — configure automated GET requests to retrieve status; webhook for status updates.
3.2. Sendle
• Feature/Setting: Tracking Webhook — automate event listening and update order records in the OMS.
3.3. StarTrack
• Feature/Setting: REST API — automate scheduled polling to fetch status; trigger order workflows on status change.
3.4. FedEx
• Feature/Setting: Track API — automate GET Track Request for each shipment; Webhook events for delivery.
3.5. DHL Express
• Feature/Setting: Shipment Tracking API — automate with webhook to ingest tracking events into system.
3.6. UPS
• Feature/Setting: Tracking API — automate status polling, parse response JSON for status updates automatedly.
3.7. Aramex
• Feature/Setting: TrackShip API — automate integration to update order platform when tracking events occur.
3.8. Shopify
• Feature/Setting: Fulfillment Webhook — automate carrier updates to customer profiles and notification triggers.
3.9. WooCommerce
• Feature/Setting: REST API/Webhooks — automate update of order meta-field on shipping status change.
3.10. Magento
• Feature/Setting: Observer/Event API — automate shipping status field update and customer notification.
3.11. Zapier
• Feature/Setting: Zap Automation — automate between OMS, carriers, and customer comms via triggers and actions.
3.12. ShipStation
• Feature/Setting: Webhook/Notification Automation — sync carrier status with store, trigger next-step automations.
3.13. Easyship
• Feature/Setting: Tracking API — automate polling and notification routines for customer updates.
3.14. AfterShip
• Feature/Setting: Webhook automation — track status, automate notifications to customers/in-store display.
3.15. Klaviyo
• Feature/Setting: Automated Flows — trigger personalized delivery updates via email/SMS on status event.
3.16. Twilio
• Feature/Setting: Programmable SMS — automate sending SMS updates upon shipment status automation triggers.
3.17. Slack
• Feature/Setting: Incoming Webhooks/Automations — automate internal alerts when shipment statuses change.
3.18. Microsoft Power Automate
• Feature/Setting: Flow automation — automate carrier API calls and push results to SharePoint/Teams.
3.19. Google Sheets
• Feature/Setting: Apps Script automation — pull live carrier data into sheets for automated dashboard updates.
3.20. Monday.com
• Feature/Setting: Automated integrations — sync and automate board item status based on external carrier status.

Benefits

4.1. Reduces manual data entry, automates repetitive order tracking, and saves staff time.
4.2. Enhances customer satisfaction via instant, automated shipment notifications and transparency.
4.3. Enables trigger-based automations for follow-up (e.g., feedback, returns) once delivery is detected.
4.4. Automates compliance and reporting by ensuring shipment statuses are always current in systems.
4.5. Supports scalable operations and multi-carrier logistics automation for diverse Australian goods inventory management.