Order Management AutomationPurpose
1.2. Enable restaurant staff to monitor live order status, prioritize kitchen tasks, and automate order updates and reporting.
1.3. Simplify analytics for popular menu items, time to fulfill, and channel performance per order.
Trigger Conditions
2.2. Change in order status (e.g., in progress, ready, out for delivery).
2.3. Order cancellation or update by customer or staff.
2.4. Scheduled data sync or on-demand data refresh.
Platform Variants
3.1. Shopify
• Function: Orders API — Webhook listens to order/create
• Sample: Configure webhook to POST order details to the dashboard endpoint.
3.2. Toast POS
• Feature: Toast API — Real-Time Order Events
• Sample: Enable Order webhook, subscribe to order.created and order.updated events.
3.3. Square POS
• Function: Orders API — Webhook notification: order.created
• Sample: Set target URL for order notifications.
3.4. Uber Eats
• Feature: Orders API — Fetch ongoing/new orders
• Sample: Configure automated polling to endpoint /eats/orders every 2 minutes.
3.5. DoorDash
• Function: Merchant API — Retrieve New Order
• Sample: Automate GET /orders endpoint on status change.
3.6. GloriaFood
• Feature: Webhook for Online Orders
• Sample: Configure to forward POST data to dashboard handler.
3.7. WooCommerce
• Function: Order Webhooks for order.created and order.updated
• Sample: Set listener URL for order events.
3.8. Wix Restaurants
• Feature: Wix REST Orders API — onOrderCreated
• Sample: Subscribe to Orders event, push payload to aggregator.
3.9. Zoho Creator
• Function: Post new order form submit via REST API
• Sample: Automate POST on new form entry.
3.10. Google Sheets
• Feature: App Script on row added
• Sample: Trigger Apps Script to send row data to central feed.
3.11. Typeform
• Feature: Webhook for new submission
• Sample: Forward new order form data to aggregator.
3.12. Twilio SMS
• Feature: Incoming SMS webhook
• Sample: Auto-parse incoming orders, POST to dashboard.
3.13. Mailgun
• Function: Email parsing on incoming orders
• Sample: Extract order email, push to dashboard via HTTP.
3.14. Airtable
• Feature: Automations/Triggers on new record
• Sample: Webhook action on order table updates.
3.15. Microsoft Power Automate
• Function: Scheduled or event-driven flow for order sources
• Sample: Connectors for multiple order channels and aggregation.
3.16. Zapier
• Feature: Multi-app Zaps — catch order webhook, forward
• Sample: Link all order sources to dashboard update action.
3.17. Notion
• Feature: API for database changes
• Sample: Script watches orders database, POSTs to dashboard.
3.18. Trello
• Feature: Card creation webhook
• Sample: Monitor new 'Order' cards, sync details.
3.19. Jotform
• Feature: Webhook on form submit
• Sample: Pipe submission data to dashboard API.
3.20. Slack
• Feature: Slash command or bot — order notification
• Sample: Feed order notification via incoming webhook for staff action.
3.21. Salesforce
• Feature: Order Management Object triggers
• Sample: Outbound message or Apex trigger on Order record create/update.
3.22. QuickBooks
• Feature: Sales Receipt API
• Sample: Poll for new receipts, push order data when sales are logged.
3.23. Stripe
• Function: Payment Intent API — new payment = new order
• Sample: Webhook pushes new payment data as order.
3.24. Freshdesk
• Feature: Ticket creation API — orders by support requests
• Sample: Sync new ticket (order) details into dashboard.
Benefits
4.2. Minimizes risk of lost, duplicated, or delayed orders.
4.3. Streamlines multi-channel performance comparison.
4.4. Enhances accuracy in reporting for inventory planning and sales.
4.5. Enables rapid adaption for seasonal or event orders.
4.6. Improves customer service through real-time order tracking and communication.